Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn Hazards or Serious Injury

Active Recall Announced February 26, 2026 CPSC #26283

Quick answer

Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn Hazards or Serious Injury is CPSC recall #26283, announced on February 26, 2026. The CPSC cites the following hazard: This recall involves the portable Dupray Neat Steam Cleaner. It is designed to clean, detail, sanitize, and deodorize household surfaces. The cleaner comes with a white base connected to a black flexible hose. The Model Number is DUP020WNA. Batch/Date Code 0118-01 through 0425-05 are on the rating label located on the bottom of the cleaner. The cleaner includes an accessory set that comes with various brushes, tools, a Velcro pad and dust cloths. The remedy is consumers should stop using the recalled steam cleaner immediately and go to dupray.com for instructions on receiving a free replacement safety boiler cap. consumers will need their batch code, which is found on the bottom of the cleaner, to determine eligibility for the recall. the new safety cap is quick and easy to install with a simple screw-on design.. Affected brand: Dupray USA LLC.

Hazard

This recall involves the portable Dupray Neat Steam Cleaner. It is designed to clean, detail, sanitize, and deodorize household surfaces. The cleaner comes with a white base connected to a black flexible hose. The Model Number is DUP020WNA. Batch/Date Code 0118-01 through 0425-05 are on the rating label located on the bottom of the cleaner. The cleaner includes an accessory set that comes with various brushes, tools, a Velcro pad and dust cloths.

Affected products

Dupray Neat Steam Cleaners

Recalled brands

Dupray USA LLC

Remedy

Consumers should stop using the recalled steam cleaner immediately and go to dupray.com for instructions on receiving a free replacement safety boiler cap. Consumers will need their batch code, which is found on the bottom of the cleaner, to determine eligibility for the recall. The new safety cap is quick and easy to install with a simple screw-on design.

Recall date

February 26, 2026

Categories

Dupray Neat Steam Cleaners

Frequently asked questions

What is CPSC recall #26283?

CPSC recall #26283 covers Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn Hazards or Serious Injury, announced by the U.S. Consumer Product Safety Commission on February 26, 2026. The CPSC cites the following hazard: This recall involves the portable Dupray Neat Steam Cleaner. It is designed to clean, detail, sanitize, and deodorize household surfaces. The cleaner comes with a white base connected to a black flexible hose. The Model Number is DUP020WNA. Batch/Date Code 0118-01 through 0425-05 are on the rating label located on the bottom of the cleaner. The cleaner includes an accessory set that comes with various brushes, tools, a Velcro pad and dust cloths.

What is the remedy for recall #26283?

The CPSC remedy for recall #26283 is consumers should stop using the recalled steam cleaner immediately and go to dupray.com for instructions on receiving a free replacement safety boiler cap. consumers will need their batch code, which is found on the bottom of the cleaner, to determine eligibility for the recall. the new safety cap is quick and easy to install with a simple screw-on design.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn Hazards or Serious Injury on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2026/Dupray-USA-Recalls-Neat-Steam-Cleaners-Due-to-Risk-of-Burn-Hazards-or-Serious-Injury. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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