Gazelle USA Recalls Urban Arrow FamilyNext Pro Cargo E-Bikes Due to Injury Hazard

Active Recall Announced January 29, 2026 CPSC #26236

Quick answer

Gazelle USA Recalls Urban Arrow FamilyNext Pro Cargo E-Bikes Due to Injury Hazard is CPSC recall #26236, announced on January 29, 2026. The CPSC cites the following hazard: This recall involves Urban Arrow FamilyNext Pro Cargo E-Bikes with Fidlock buckles. The recalled bicycle comes in one size and comes in green and black. The frame of the bicycle is made of aluminum with a reinforced foam (EPP) cargo box. The bicycle is 105" in length and 28" wide. "Urban Arrow" is imprinted on the bottom of the cargo box. The remedy is consumers should immediately stop using the e-bikes and contact gazelle usa to arrange for a free repair of the bench assembly in the cargo area of the e-bike. the repair will include a replacement buckle and will be done at a dealership location.. Affected brand: Gazelle USA, LLC.

Hazard

This recall involves Urban Arrow FamilyNext Pro Cargo E-Bikes with Fidlock buckles. The recalled bicycle comes in one size and comes in green and black. The frame of the bicycle is made of aluminum with a reinforced foam (EPP) cargo box. The bicycle is 105" in length and 28" wide. "Urban Arrow" is imprinted on the bottom of the cargo box.

Affected products

Urban Arrow FamilyNext Pro Cargo E-Bikes

Recalled brands

Gazelle USA, LLC

Remedy

Consumers should immediately stop using the e-bikes and contact Gazelle USA to arrange for a free repair of the bench assembly in the cargo area of the e-bike. The repair will include a replacement buckle and will be done at a dealership location.

Recall date

January 29, 2026

Categories

Urban Arrow FamilyNext Pro Cargo E-Bikes

Frequently asked questions

What is CPSC recall #26236?

CPSC recall #26236 covers Gazelle USA Recalls Urban Arrow FamilyNext Pro Cargo E-Bikes Due to Injury Hazard, announced by the U.S. Consumer Product Safety Commission on January 29, 2026. The CPSC cites the following hazard: This recall involves Urban Arrow FamilyNext Pro Cargo E-Bikes with Fidlock buckles. The recalled bicycle comes in one size and comes in green and black. The frame of the bicycle is made of aluminum with a reinforced foam (EPP) cargo box. The bicycle is 105" in length and 28" wide. "Urban Arrow" is imprinted on the bottom of the cargo box.

What is the remedy for recall #26236?

The CPSC remedy for recall #26236 is consumers should immediately stop using the e-bikes and contact gazelle usa to arrange for a free repair of the bench assembly in the cargo area of the e-bike. the repair will include a replacement buckle and will be done at a dealership location.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Gazelle USA Recalls Urban Arrow FamilyNext Pro Cargo E-Bikes Due to Injury Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2026/Gazelle-USA-Recalls-Urban-Arrow-FamilyNext-Pro-Cargo-E-Bikes-Due-to-Injury-Hazard. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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