FENGQS Electric Bikes Recalled Due to Fire and Burn Hazards; Risk of Serious Injury or Death; Sold on Amazon

Active Recall Announced July 24, 2025 CPSC #25403

Quick answer

FENGQS Electric Bikes Recalled Due to Fire and Burn Hazards; Risk of Serious Injury or Death; Sold on Amazon is CPSC recall #25403, announced on July 24, 2025. The CPSC cites the following hazard: This recall involves FENGQS F7 Pro electric bikes with batteries manufactured on April 21, 2024. The e-bikes were sold in blue. "FENGQS" is printed on the downtube and the model number "F7 Pro" is printed on the chain stay, near the rear wheel. The battery's capacity (21.5Ah) and the production date (2024/4/21) are printed on a label on the front of the battery. The remedy is consumers should stop using the recalled e-bikes immediately and contact fengqs for a full refund. consumers will be asked to write their name, the word "recalled," and the current date next to the battery's production date, with a permanent marker. consumers must then submit a photo clearly showing this information and confirm disposal of the battery in accordance with applicable laws and regulations. consumers should submit the photo to [email protected]. note: do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. your municipal household hazardous waste (hhw) collection center may accept this recalled lithium-ion battery or device for disposal. before taking your battery or device to a hhw collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. if it does not, contact your municipality for further guidance.. Affected brand: Shenzhen Fengqisi Car Industry Co., Ltd., dba FENGQS.

Hazard

This recall involves FENGQS F7 Pro electric bikes with batteries manufactured on April 21, 2024. The e-bikes were sold in blue. "FENGQS" is printed on the downtube and the model number "F7 Pro" is printed on the chain stay, near the rear wheel. The battery's capacity (21.5Ah) and the production date (2024/4/21) are printed on a label on the front of the battery.

Affected products

FENGQS F7 Pro E-bikes

Recalled brands

Shenzhen Fengqisi Car Industry Co., Ltd., dba FENGQS

Remedy

Consumers should stop using the recalled e-bikes immediately and contact FENGQS for a full refund. Consumers will be asked to write their name, the word "recalled," and the current date next to the battery's production date, with a permanent marker. Consumers must then submit a photo clearly showing this information and confirm disposal of the battery in accordance with applicable laws and regulations. Consumers should submit the photo to [email protected]. Note: Do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.

Recall date

July 24, 2025

Categories

FENGQS F7 Pro E-bikes

Frequently asked questions

What is CPSC recall #25403?

CPSC recall #25403 covers FENGQS Electric Bikes Recalled Due to Fire and Burn Hazards; Risk of Serious Injury or Death; Sold on Amazon, announced by the U.S. Consumer Product Safety Commission on July 24, 2025. The CPSC cites the following hazard: This recall involves FENGQS F7 Pro electric bikes with batteries manufactured on April 21, 2024. The e-bikes were sold in blue. "FENGQS" is printed on the downtube and the model number "F7 Pro" is printed on the chain stay, near the rear wheel. The battery's capacity (21.5Ah) and the production date (2024/4/21) are printed on a label on the front of the battery.

What is the remedy for recall #25403?

The CPSC remedy for recall #25403 is consumers should stop using the recalled e-bikes immediately and contact fengqs for a full refund. consumers will be asked to write their name, the word "recalled," and the current date next to the battery's production date, with a permanent marker. consumers must then submit a photo clearly showing this information and confirm disposal of the battery in accordance with applicable laws and regulations. consumers should submit the photo to [email protected]. note: do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. your municipal household hazardous waste (hhw) collection center may accept this recalled lithium-ion battery or device for disposal. before taking your battery or device to a hhw collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. if it does not, contact your municipality for further guidance.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell FENGQS Electric Bikes Recalled Due to Fire and Burn Hazards; Risk of Serious Injury or Death; Sold on Amazon on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2025/FENGQS-Electric-Bikes-Recalled-Due-to-Fire-and-Burn-Hazards-Risk-of-Serious-Injury-or-Death-Sold-on-Amazon. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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