Quick answer
Apollo Recalls Electric Scooters Due to Fall and Injury Hazards is CPSC recall #25402, announced on July 24, 2025. The CPSC cites the following hazard: This recall involves certain serial numbers of Apollo City 2024 model year electric scooters. The dual-motor scooters have top speeds of 32 miles per hour. The scooters have a gray exterior with a headlight and rear brake light. "Apollo" is printed on the stem of the scooter and "Apollo City" is displayed on the rear left side of the grip tape on the deck of the scooter. The affected serial numbers range from 4202240300001 to 4202240301236 and 4202240400001 to 4202240400764. The serial number is located on the bottom of the scooter deck. Consumers can also find their serial number using the Apollo App. The remedy is consumers should immediately stop using the recalled scooters and contact apollo for a free replacement stem. to participate in the recall, please go to https://apolloscooters.co/pages/apollo-city/recall and fill out the online form. apollo is recommending that all consumers take their scooters to a service repair location so they can replace the stem on the recalled scooter free of charge. consumers can go to https://apolloscooters.co/pages/locations-near-you to find the closest service repair location.. Affected brand: Apollo Imports Inc..
This recall involves certain serial numbers of Apollo City 2024 model year electric scooters. The dual-motor scooters have top speeds of 32 miles per hour. The scooters have a gray exterior with a headlight and rear brake light. "Apollo" is printed on the stem of the scooter and "Apollo City" is displayed on the rear left side of the grip tape on the deck of the scooter. The affected serial numbers range from 4202240300001 to 4202240301236 and 4202240400001 to 4202240400764. The serial number is located on the bottom of the scooter deck. Consumers can also find their serial number using the Apollo App.
Affected products
Apollo City Model Year 2024 Electric Scooters
Recalled brands
Apollo Imports Inc.
Remedy
Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement stem. To participate in the recall, please go to https://apolloscooters.co/pages/apollo-city/recall and fill out the online form. Apollo is recommending that all consumers take their scooters to a service repair location so they can replace the stem on the recalled scooter free of charge. Consumers can go to https://apolloscooters.co/pages/locations-near-you to find the closest service repair location.
Recall date
July 24, 2025
CPSC recall #25402 covers Apollo Recalls Electric Scooters Due to Fall and Injury Hazards, announced by the U.S. Consumer Product Safety Commission on July 24, 2025. The CPSC cites the following hazard: This recall involves certain serial numbers of Apollo City 2024 model year electric scooters. The dual-motor scooters have top speeds of 32 miles per hour. The scooters have a gray exterior with a headlight and rear brake light. "Apollo" is printed on the stem of the scooter and "Apollo City" is displayed on the rear left side of the grip tape on the deck of the scooter. The affected serial numbers range from 4202240300001 to 4202240301236 and 4202240400001 to 4202240400764. The serial number is located on the bottom of the scooter deck. Consumers can also find their serial number using the Apollo App.
The CPSC remedy for recall #25402 is consumers should immediately stop using the recalled scooters and contact apollo for a free replacement stem. to participate in the recall, please go to https://apolloscooters.co/pages/apollo-city/recall and fill out the online form. apollo is recommending that all consumers take their scooters to a service repair location so they can replace the stem on the recalled scooter free of charge. consumers can go to https://apolloscooters.co/pages/locations-near-you to find the closest service repair location.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Apollo Recalls Electric Scooters Due to Fall and Injury Hazards on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2025/Apollo-Recalls-Electric-Scooters-Due-to-Fall-and-Injury-Hazards. RecallDocket links to it from this page.
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