Quick answer
Deale International Recalls CasaClean Handheld Steamers Due to Risk of Serious Burn Injury; Sold on HSN is CPSC recall #25389, announced on July 17, 2025. The CPSC cites the following hazard: This recall involves CasaClean Handheld Steamers with model number DF-958. The recalled steamers were sold in white/gray and blue/gray colors. The recalled steamers are intended to remove dirt, grease and limescale in various household areas. The recalled steamers are composed of a water tank, a cap, a valve assembly, a hose, a hose clamp and an exit nozzle. The CasaClean logo is in silver finish on the right face of the steamer. The model number is listed on a large black bar on the product rating sticker on the bottom of the machine. The remedy is consumers should immediately stop using the recalled handheld steamers and contact deale for instructions on how to safely cut the cord near the base of the machine, to provide proof of destruction, and to receive a refund. consumers must take a photo of the cord that is cut near the base of the machine and upload the photo, along with their contact information, to the recall request form at www.thedeale.com/pages/casaclean-safety-recall to receive the refund.. Affected brand: Deale International LLC.
This recall involves CasaClean Handheld Steamers with model number DF-958. The recalled steamers were sold in white/gray and blue/gray colors. The recalled steamers are intended to remove dirt, grease and limescale in various household areas. The recalled steamers are composed of a water tank, a cap, a valve assembly, a hose, a hose clamp and an exit nozzle. The CasaClean logo is in silver finish on the right face of the steamer. The model number is listed on a large black bar on the product rating sticker on the bottom of the machine.
Affected products
CasaClean Handheld Steamers
Recalled brands
Deale International LLC
Remedy
Consumers should immediately stop using the recalled handheld steamers and contact Deale for instructions on how to safely cut the cord near the base of the machine, to provide proof of destruction, and to receive a refund. Consumers must take a photo of the cord that is cut near the base of the machine and upload the photo, along with their contact information, to the Recall Request form at www.thedeale.com/pages/casaclean-safety-recall to receive the refund.
Recall date
July 17, 2025
CPSC recall #25389 covers Deale International Recalls CasaClean Handheld Steamers Due to Risk of Serious Burn Injury; Sold on HSN, announced by the U.S. Consumer Product Safety Commission on July 17, 2025. The CPSC cites the following hazard: This recall involves CasaClean Handheld Steamers with model number DF-958. The recalled steamers were sold in white/gray and blue/gray colors. The recalled steamers are intended to remove dirt, grease and limescale in various household areas. The recalled steamers are composed of a water tank, a cap, a valve assembly, a hose, a hose clamp and an exit nozzle. The CasaClean logo is in silver finish on the right face of the steamer. The model number is listed on a large black bar on the product rating sticker on the bottom of the machine.
The CPSC remedy for recall #25389 is consumers should immediately stop using the recalled handheld steamers and contact deale for instructions on how to safely cut the cord near the base of the machine, to provide proof of destruction, and to receive a refund. consumers must take a photo of the cord that is cut near the base of the machine and upload the photo, along with their contact information, to the recall request form at www.thedeale.com/pages/casaclean-safety-recall to receive the refund.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Deale International Recalls CasaClean Handheld Steamers Due to Risk of Serious Burn Injury; Sold on HSN on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2025/Deale-International-Recalls-CasaClean-Handheld-Steamers-Due-to-Risk-of-Serious-Burn-Injury-Sold-on-HSN. RecallDocket links to it from this page.
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