Rinnai America Recalls Boilers Due to Carbon Monoxide (CO) Poisoning Hazard

Active Recall Announced June 5, 2025 CPSC #25313

Quick answer

Rinnai America Recalls Boilers Due to Carbon Monoxide (CO) Poisoning Hazard is CPSC recall #25313, announced on June 5, 2025. The CPSC cites the following hazard: This recall involves Rinnai-brand i-Series Plus residential wall-mounted gas boilers with model numbers IP175S, IP199S, IP175199C and IP199199C. The top white label on the side of the boiler states MADE IN JAPAN and has the model numbers followed by a reference code in parenthesis, TYPE OF GAS NATURAL GAS and SERIAL NO. followed by letters and numbers. The boilers are rectangular and metal and have the name Rinnai printed in black near the top and a temperature display/keypad near the bottom of the front of the boiler. The remedy is consumers should immediately stop using the recalled boilers and contact rinnai to arrange to have a certified technician install the repair at no cost to the consumer. consumers who must continue using the boiler while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas.. Affected brand: Rinnai America Corporation.

Hazard

This recall involves Rinnai-brand i-Series Plus residential wall-mounted gas boilers with model numbers IP175S, IP199S, IP175199C and IP199199C. The top white label on the side of the boiler states MADE IN JAPAN and has the model numbers followed by a reference code in parenthesis, TYPE OF GAS NATURAL GAS and SERIAL NO. followed by letters and numbers. The boilers are rectangular and metal and have the name Rinnai printed in black near the top and a temperature display/keypad near the bottom of the front of the boiler.

Affected products

Rinnai i-Series Plus gas boilers

Recalled brands

Rinnai America Corporation

Remedy

Consumers should immediately stop using the recalled boilers and contact Rinnai to arrange to have a certified technician install the repair at no cost to the consumer. Consumers who must continue using the boiler while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas.

Recall date

June 5, 2025

Categories

Rinnai i-Series Plus gas boilers

Frequently asked questions

What is CPSC recall #25313?

CPSC recall #25313 covers Rinnai America Recalls Boilers Due to Carbon Monoxide (CO) Poisoning Hazard, announced by the U.S. Consumer Product Safety Commission on June 5, 2025. The CPSC cites the following hazard: This recall involves Rinnai-brand i-Series Plus residential wall-mounted gas boilers with model numbers IP175S, IP199S, IP175199C and IP199199C. The top white label on the side of the boiler states MADE IN JAPAN and has the model numbers followed by a reference code in parenthesis, TYPE OF GAS NATURAL GAS and SERIAL NO. followed by letters and numbers. The boilers are rectangular and metal and have the name Rinnai printed in black near the top and a temperature display/keypad near the bottom of the front of the boiler.

What is the remedy for recall #25313?

The CPSC remedy for recall #25313 is consumers should immediately stop using the recalled boilers and contact rinnai to arrange to have a certified technician install the repair at no cost to the consumer. consumers who must continue using the boiler while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Rinnai America Recalls Boilers Due to Carbon Monoxide (CO) Poisoning Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2025/Rinnai-America-Recalls-Boilers-Due-to-Carbon-Monoxide-CO-Poisoning-Hazard. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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