Quick answer
AmesburyTruth Recalls Ashland Casement Window Hinge Tracks Due to Impact Injury Hazard is CPSC recall #25212, announced on April 3, 2025. The CPSC cites the following hazard: This recall involves Ashland 10-inch and 14-inch two-bar right-hand and left-hand casement window hinge tracks installed in windows to allow the windows to be cranked opened and closed. The casement window hinge tracks include part numbers 2003558, 2003559, 2004271 and 2004272. These products can be identified by locating "R10," "L10," "R14" or "L14" located on the face of the casement window hinge track. These hinge tracks were manufactured and sold to residential and commercial window manufacturers in boxes dated April 2024 through December 2024. The remedy is consumers should leave windows in the closed and locked positions and immediately contact amesburytruth to coordinate a free window inspection by a professional, who will install free replacement hinge tracks for those with a manufacturing defect.. Affected brand: Amesbury Industries Inc., d/b/a AmesburyTruth.
This recall involves Ashland 10-inch and 14-inch two-bar right-hand and left-hand casement window hinge tracks installed in windows to allow the windows to be cranked opened and closed. The casement window hinge tracks include part numbers 2003558, 2003559, 2004271 and 2004272. These products can be identified by locating "R10," "L10," "R14" or "L14" located on the face of the casement window hinge track. These hinge tracks were manufactured and sold to residential and commercial window manufacturers in boxes dated April 2024 through December 2024.
Affected products
Ashland 10-inch and 14-inch two-bar casement window hinge tracks
Recalled brands
Amesbury Industries Inc., d/b/a AmesburyTruth
Remedy
Consumers should leave windows in the closed and locked positions and immediately contact AmesburyTruth to coordinate a free window inspection by a professional, who will install free replacement hinge tracks for those with a manufacturing defect.
Recall date
April 3, 2025
CPSC recall #25212 covers AmesburyTruth Recalls Ashland Casement Window Hinge Tracks Due to Impact Injury Hazard, announced by the U.S. Consumer Product Safety Commission on April 3, 2025. The CPSC cites the following hazard: This recall involves Ashland 10-inch and 14-inch two-bar right-hand and left-hand casement window hinge tracks installed in windows to allow the windows to be cranked opened and closed. The casement window hinge tracks include part numbers 2003558, 2003559, 2004271 and 2004272. These products can be identified by locating "R10," "L10," "R14" or "L14" located on the face of the casement window hinge track. These hinge tracks were manufactured and sold to residential and commercial window manufacturers in boxes dated April 2024 through December 2024.
The CPSC remedy for recall #25212 is consumers should leave windows in the closed and locked positions and immediately contact amesburytruth to coordinate a free window inspection by a professional, who will install free replacement hinge tracks for those with a manufacturing defect.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell AmesburyTruth Recalls Ashland Casement Window Hinge Tracks Due to Impact Injury Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2025/AmesburyTruth-Recalls-Ashland-Casement-Window-Hinge-Tracks-Due-to-Impact-Injury-Hazard. RecallDocket links to it from this page.
Sell on Shopify? Stay ahead of every CPSC recall.
RecallDocket automatically checks your catalog against new CPSC recalls and alerts you the moment one of your products is affected.
Install RecallDocket — free