Trek Recalls Electra E-Bikes Due to Crash Hazard

Active Recall Announced February 20, 2025 CPSC #25137

Quick answer

Trek Recalls Electra E-Bikes Due to Crash Hazard is CPSC recall #25137, announced on February 20, 2025. The CPSC cites the following hazard: This recall involves Electra Navigator Go! (Model years 2021 and 2022) and Electra Ace of Spades Go! e-bikes (Model years 2018, 2021 and 2022). The Electra Navigator Go! comes in Matte Nautilus Blue with map/ocean graphics and the Ace of Spades Go! comes in Matte Black with a gold spade. The name "Electra" is printed on the chain guard of the Navigator Go! with a compass on the top tube. The name "Electra" is printed on the down tube and chain guard of the Ace of Spades Go! with a spade on the top tube. The remedy is consumers should immediately stop using the recalled electra e-bikes and contact an authorized trek or electra retailer to receive a free repair to replace the rear fender bolts. trek is contacting all known purchasers directly.. Affected brand: Trek Bicycle Corporation.

Hazard

This recall involves Electra Navigator Go! (Model years 2021 and 2022) and Electra Ace of Spades Go! e-bikes (Model years 2018, 2021 and 2022). The Electra Navigator Go! comes in Matte Nautilus Blue with map/ocean graphics and the Ace of Spades Go! comes in Matte Black with a gold spade. The name "Electra" is printed on the chain guard of the Navigator Go! with a compass on the top tube. The name "Electra" is printed on the down tube and chain guard of the Ace of Spades Go! with a spade on the top tube.

Affected products

Electra E-bikes

Recalled brands

Trek Bicycle Corporation

Remedy

Consumers should immediately stop using the recalled Electra e-bikes and contact an authorized Trek or Electra retailer to receive a free repair to replace the rear fender bolts. Trek is contacting all known purchasers directly.

Recall date

February 20, 2025

Categories

Electra E-bikes

Frequently asked questions

What is CPSC recall #25137?

CPSC recall #25137 covers Trek Recalls Electra E-Bikes Due to Crash Hazard, announced by the U.S. Consumer Product Safety Commission on February 20, 2025. The CPSC cites the following hazard: This recall involves Electra Navigator Go! (Model years 2021 and 2022) and Electra Ace of Spades Go! e-bikes (Model years 2018, 2021 and 2022). The Electra Navigator Go! comes in Matte Nautilus Blue with map/ocean graphics and the Ace of Spades Go! comes in Matte Black with a gold spade. The name "Electra" is printed on the chain guard of the Navigator Go! with a compass on the top tube. The name "Electra" is printed on the down tube and chain guard of the Ace of Spades Go! with a spade on the top tube.

What is the remedy for recall #25137?

The CPSC remedy for recall #25137 is consumers should immediately stop using the recalled electra e-bikes and contact an authorized trek or electra retailer to receive a free repair to replace the rear fender bolts. trek is contacting all known purchasers directly.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Trek Recalls Electra E-Bikes Due to Crash Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2025/Trek-Recalls-Electra-E-Bikes-Due-to-Crash-Hazard. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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