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Pella Recalls Sliding Patio Doors and Windows Due to Battery Ingestion Hazard; Violation of Reese's Law Federal Safety Regulations for Consumer Products with Button Cell Batteries is CPSC recall #25120, announced on February 6, 2025. The CPSC cites the following hazard: This recall involves the following Pella's sliding patio doors and windows with automated shades: The Pella Reserve and Pella Lifestyle sliding doors with Insynctive technology, models 2-panel, 3-panel, and 4-panel sliding doors. These doors have a sensor housing where the cell battery is located. Date codes for doors range from 031924 to 060524. The date code is etched on the lower corner of the glass The Pella Lifestyle windows and sliding doors with Insynctive remote control, models: 206A0000 (Generation 2) and 206A0001 (Generation 3). The Pella logo is printed on the lower 1/3 of the front panel of the remote. The UPC code on the packaging is 748171618722. The battery-operated remote controls were also sold individually. The remedy is consumers should immediately remove the battery in the sensor from the sliding door panels and in the windows' remote control and place them in an area that children cannot access. contact pella for instructions on how to receive a free replacement remote, including shipping, or to schedule a door repair by a qualified technician, free of cost. pella is contacting all known purchasers directly.. Affected brand: Pella Corporation.
This recall involves the following Pella's sliding patio doors and windows with automated shades: The Pella Reserve and Pella Lifestyle sliding doors with Insynctive technology, models 2-panel, 3-panel, and 4-panel sliding doors. These doors have a sensor housing where the cell battery is located. Date codes for doors range from 031924 to 060524. The date code is etched on the lower corner of the glass The Pella Lifestyle windows and sliding doors with Insynctive remote control, models: 206A0000 (Generation 2) and 206A0001 (Generation 3). The Pella logo is printed on the lower 1/3 of the front panel of the remote. The UPC code on the packaging is 748171618722. The battery-operated remote controls were also sold individually.
Affected products
Pella Reserve and Lifestyle Sliding Patio Doors and Lifestyle Windows
Recalled brands
Pella Corporation
Remedy
Consumers should immediately remove the battery in the sensor from the sliding door panels and in the windows' remote control and place them in an area that children cannot access. Contact Pella for instructions on how to receive a free replacement remote, including shipping, or to schedule a door repair by a qualified technician, free of cost. Pella is contacting all known purchasers directly.
Recall date
February 6, 2025
CPSC recall #25120 covers Pella Recalls Sliding Patio Doors and Windows Due to Battery Ingestion Hazard; Violation of Reese's Law Federal Safety Regulations for Consumer Products with Button Cell Batteries, announced by the U.S. Consumer Product Safety Commission on February 6, 2025. The CPSC cites the following hazard: This recall involves the following Pella's sliding patio doors and windows with automated shades: The Pella Reserve and Pella Lifestyle sliding doors with Insynctive technology, models 2-panel, 3-panel, and 4-panel sliding doors. These doors have a sensor housing where the cell battery is located. Date codes for doors range from 031924 to 060524. The date code is etched on the lower corner of the glass The Pella Lifestyle windows and sliding doors with Insynctive remote control, models: 206A0000 (Generation 2) and 206A0001 (Generation 3). The Pella logo is printed on the lower 1/3 of the front panel of the remote. The UPC code on the packaging is 748171618722. The battery-operated remote controls were also sold individually.
The CPSC remedy for recall #25120 is consumers should immediately remove the battery in the sensor from the sliding door panels and in the windows' remote control and place them in an area that children cannot access. contact pella for instructions on how to receive a free replacement remote, including shipping, or to schedule a door repair by a qualified technician, free of cost. pella is contacting all known purchasers directly.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Pella Recalls Sliding Patio Doors and Windows Due to Battery Ingestion Hazard; Violation of Reese's Law Federal Safety Regulations for Consumer Products with Button Cell Batteries on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2025/Pella-Recalls-Sliding-Patio-Doors-and-Windows-Due-to-Battery-Ingestion-Hazard-Violation-of-Reeses-Law-Federal-Safety-Regulations-for-Consumer-Products-with-Button-Cell-Batteries. RecallDocket links to it from this page.
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