NetZero USA Recalls High Bay LED Light Fixtures Due to Fire Hazard

Active Recall Announced December 5, 2024 CPSC #25058

Quick answer

NetZero USA Recalls High Bay LED Light Fixtures Due to Fire Hazard is CPSC recall #25058, announced on December 5, 2024. The CPSC cites the following hazard: This recall involves High-bay LED light fixtures that were sold in white, and are typically used in commercial settings, such as warehouses and facilities with high ceilings. The fixtures include Linear High Bay fixtures with 110, 160, 220 and 320 watts. The following model numbers are included in this recall: NZ 9110.3, NZ 9110.4, NZ-9110.5, NZ 9160.3, 9160.4, NZ 9220.3, NZ 9220.4, NZ 9220.5, NZ 9321.3, NZ9321.3, NZ 9321.4, NZ 9321.5. The model name and number can be found on a label on the back of the recalled fixtures. The remedy is consumers should immediately stop using the high bay led light fixture that shows any sign of a loose led board or discoloration of the lens and turn the circuit off. customers can contact netzero usa to schedule a free inspection and on-site repair to replace the plastic pins or replace the led board. netzero is contacting all known purchasers.. Affected brand: NetZero USA Holdings Inc..

Hazard

This recall involves High-bay LED light fixtures that were sold in white, and are typically used in commercial settings, such as warehouses and facilities with high ceilings. The fixtures include Linear High Bay fixtures with 110, 160, 220 and 320 watts. The following model numbers are included in this recall: NZ 9110.3, NZ 9110.4, NZ-9110.5, NZ 9160.3, 9160.4, NZ 9220.3, NZ 9220.4, NZ 9220.5, NZ 9321.3, NZ9321.3, NZ 9321.4, NZ 9321.5. The model name and number can be found on a label on the back of the recalled fixtures.

Affected products

High Bay LED light fixtures

Recalled brands

NetZero USA Holdings Inc.

Remedy

Consumers should immediately stop using the High Bay LED light fixture that shows any sign of a loose LED board or discoloration of the lens and turn the circuit off. Customers can contact NetZero USA to schedule a free inspection and on-site repair to replace the plastic pins or replace the LED board. NetZero is contacting all known purchasers.

Recall date

December 5, 2024

Categories

High Bay LED light fixtures

Frequently asked questions

What is CPSC recall #25058?

CPSC recall #25058 covers NetZero USA Recalls High Bay LED Light Fixtures Due to Fire Hazard, announced by the U.S. Consumer Product Safety Commission on December 5, 2024. The CPSC cites the following hazard: This recall involves High-bay LED light fixtures that were sold in white, and are typically used in commercial settings, such as warehouses and facilities with high ceilings. The fixtures include Linear High Bay fixtures with 110, 160, 220 and 320 watts. The following model numbers are included in this recall: NZ 9110.3, NZ 9110.4, NZ-9110.5, NZ 9160.3, 9160.4, NZ 9220.3, NZ 9220.4, NZ 9220.5, NZ 9321.3, NZ9321.3, NZ 9321.4, NZ 9321.5. The model name and number can be found on a label on the back of the recalled fixtures.

What is the remedy for recall #25058?

The CPSC remedy for recall #25058 is consumers should immediately stop using the high bay led light fixture that shows any sign of a loose led board or discoloration of the lens and turn the circuit off. customers can contact netzero usa to schedule a free inspection and on-site repair to replace the plastic pins or replace the led board. netzero is contacting all known purchasers.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell NetZero USA Recalls High Bay LED Light Fixtures Due to Fire Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2025/NetZero-USA-Recalls-High-Bay-LED-Light-Fixtures-Due-to-Fire-Hazard. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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