Segway Recalls Segway Ninebot P100 KickScooters Due to Fall and Injury Hazards

Active Recall Announced November 21, 2024 CPSC #25052

Quick answer

Segway Recalls Segway Ninebot P100 KickScooters Due to Fall and Injury Hazards is CPSC recall #25052, announced on November 21, 2024. The CPSC cites the following hazard: This recall involves Segway Ninebot KickScooters with model number P100S and a manufacture date in 2023. The affected units have serial numbers containing the date codes 2308 or greater (e.g., xxxxx2308xxxxx, xxxx2310xxxxx, xxxxx2311xxxxx). The serial number is located on the left side of the KickScooter. The 6th and 7th digits represent the year of manufacture, and the 8th and 9th digits represent the week of manufacture. The product is black and gray with red accents, and the Segway label is on the rear fender. The KickScooter is 46 inches long, 25 inches wide and 50 inches high, and weighs about 72.5 pounds. The remedy is consumers should immediately stop using the recalled kickscooters and contact segway for a free repair. segway will direct consumers to a local store for the repair (where available) or provide a pre-paid shipping label to ship the product to a national service center for repair. segway is contacting all known purchasers directly.. Affected brand: Segway Inc..

Hazard

This recall involves Segway Ninebot KickScooters with model number P100S and a manufacture date in 2023. The affected units have serial numbers containing the date codes 2308 or greater (e.g., xxxxx2308xxxxx, xxxx2310xxxxx, xxxxx2311xxxxx). The serial number is located on the left side of the KickScooter. The 6th and 7th digits represent the year of manufacture, and the 8th and 9th digits represent the week of manufacture. The product is black and gray with red accents, and the Segway label is on the rear fender. The KickScooter is 46 inches long, 25 inches wide and 50 inches high, and weighs about 72.5 pounds.

Affected products

Segway Ninebot P100 KickScooters

Recalled brands

Segway Inc.

Remedy

Consumers should immediately stop using the recalled KickScooters and contact Segway for a free repair. Segway will direct consumers to a local store for the repair (where available) or provide a pre-paid shipping label to ship the product to a national service center for repair. Segway is contacting all known purchasers directly.

Recall date

November 21, 2024

Categories

Segway Ninebot P100 KickScooters

Frequently asked questions

What is CPSC recall #25052?

CPSC recall #25052 covers Segway Recalls Segway Ninebot P100 KickScooters Due to Fall and Injury Hazards, announced by the U.S. Consumer Product Safety Commission on November 21, 2024. The CPSC cites the following hazard: This recall involves Segway Ninebot KickScooters with model number P100S and a manufacture date in 2023. The affected units have serial numbers containing the date codes 2308 or greater (e.g., xxxxx2308xxxxx, xxxx2310xxxxx, xxxxx2311xxxxx). The serial number is located on the left side of the KickScooter. The 6th and 7th digits represent the year of manufacture, and the 8th and 9th digits represent the week of manufacture. The product is black and gray with red accents, and the Segway label is on the rear fender. The KickScooter is 46 inches long, 25 inches wide and 50 inches high, and weighs about 72.5 pounds.

What is the remedy for recall #25052?

The CPSC remedy for recall #25052 is consumers should immediately stop using the recalled kickscooters and contact segway for a free repair. segway will direct consumers to a local store for the repair (where available) or provide a pre-paid shipping label to ship the product to a national service center for repair. segway is contacting all known purchasers directly.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Segway Recalls Segway Ninebot P100 KickScooters Due to Fall and Injury Hazards on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2025/Segway-Recalls-Segway-Ninebot-P100-KickScooters-Due-to-Fall-and-Injury-Hazards. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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