Quad Lock MAG Battery Pack Recalled Due to Fire Hazard; Imported by Quad Lock

Active Recall Announced November 7, 2024 CPSC #25035

Quick answer

Quad Lock MAG Battery Pack Recalled Due to Fire Hazard; Imported by Quad Lock is CPSC recall #25035, announced on November 7, 2024. The CPSC cites the following hazard: This recall involves the Quad Lock MAG Battery Pack wireless portable charger. The power bank is a wireless portable charger, equipped with chargeable lithium-ion batteries and were sold in black. The power banks measure three inches long and two inches wide. Quad Lock is stamped in the plastic on the front and the model number is stamped on the back of the battery pack. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores. The remedy is consumers should immediately stop using the recalled battery packs, remove them from the charger and contact quad lock for a full refund of the purchase price or a store credit. visit www.quadlockcase.net/recall to participate in the recall. consumers should dispose of lithium-ion batteries in accordance with local and state regulations and not in the trash.. Affected brand: Annex Products Pty Ltd., dba Quad Lock.

Hazard

This recall involves the Quad Lock MAG Battery Pack wireless portable charger. The power bank is a wireless portable charger, equipped with chargeable lithium-ion batteries and were sold in black. The power banks measure three inches long and two inches wide. Quad Lock is stamped in the plastic on the front and the model number is stamped on the back of the battery pack. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores.

Affected products

MAG Battery Packs

Recalled brands

Annex Products Pty Ltd., dba Quad Lock

Remedy

Consumers should immediately stop using the recalled battery packs, remove them from the charger and contact Quad Lock for a full refund of the purchase price or a store credit. Visit www.quadlockcase.net/recall to participate in the recall. Consumers should dispose of lithium-ion batteries in accordance with local and state regulations and not in the trash.

Recall date

November 7, 2024

Categories

MAG Battery Packs

Frequently asked questions

What is CPSC recall #25035?

CPSC recall #25035 covers Quad Lock MAG Battery Pack Recalled Due to Fire Hazard; Imported by Quad Lock, announced by the U.S. Consumer Product Safety Commission on November 7, 2024. The CPSC cites the following hazard: This recall involves the Quad Lock MAG Battery Pack wireless portable charger. The power bank is a wireless portable charger, equipped with chargeable lithium-ion batteries and were sold in black. The power banks measure three inches long and two inches wide. Quad Lock is stamped in the plastic on the front and the model number is stamped on the back of the battery pack. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores.

What is the remedy for recall #25035?

The CPSC remedy for recall #25035 is consumers should immediately stop using the recalled battery packs, remove them from the charger and contact quad lock for a full refund of the purchase price or a store credit. visit www.quadlockcase.net/recall to participate in the recall. consumers should dispose of lithium-ion batteries in accordance with local and state regulations and not in the trash.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Quad Lock MAG Battery Pack Recalled Due to Fire Hazard; Imported by Quad Lock on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2025/Quad-Lock-MAG-Battery-Pack-Recalled-Due-to-Fire-Hazard-Imported-by-Quad-Lock. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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