Quick answer
Humane Recalls Charge Case Accessory for Ai Pin Due to Lithium Battery Fire Hazard is CPSC recall #25026, announced on October 31, 2024. The CPSC cites the following hazard: This recall involves the Humane Charge Case Accessory. The Charge Case Accessory charges the Humane Ai Pin. The Ai Pin is an AI-powered multi-modal wearable device. The Charge Case Accessory contains a lithium polymer rechargeable battery pack that is charged via a USB-C charge port. The Charge Case Accessory is chrome with the Humane logo in gray on the back of the case. The Charge Case Accessory measures about 2 ¾ x 1 ½ x 2 ¼ inches. This recall only includes the Humane Charge Case Accessory and no other Humane products. The remedy is consumers should immediately stop using the recalled charge case accessory and contact humane to receive a full refund or free replacement. consumers will have the option to receive a refund or a replacement charge case accessory. consumers who purchased the charge case accessory will receive a $149 refund, while consumers who purchased the charge case as part of the ai pin complete system will receive a $129 refund. the approved replacement charge case accessory will be available in approximately 3 to 6 months. consumers should dispose of the product in accordance with any local and state laws, and not in the trash.. Affected brand: Humane Inc..
This recall involves the Humane Charge Case Accessory. The Charge Case Accessory charges the Humane Ai Pin. The Ai Pin is an AI-powered multi-modal wearable device. The Charge Case Accessory contains a lithium polymer rechargeable battery pack that is charged via a USB-C charge port. The Charge Case Accessory is chrome with the Humane logo in gray on the back of the case. The Charge Case Accessory measures about 2 ¾ x 1 ½ x 2 ¼ inches. This recall only includes the Humane Charge Case Accessory and no other Humane products.
Affected products
Humane Charge Case Accessory for Ai Pin
Recalled brands
Humane Inc.
Remedy
Consumers should immediately stop using the recalled Charge Case Accessory and contact Humane to receive a full refund or free replacement. Consumers will have the option to receive a refund or a replacement Charge Case Accessory. Consumers who purchased the Charge Case Accessory will receive a $149 refund, while consumers who purchased the Charge Case as part of the Ai Pin Complete System will receive a $129 refund. The approved replacement Charge Case Accessory will be available in approximately 3 to 6 months. Consumers should dispose of the product in accordance with any local and state laws, and not in the trash.
Recall date
October 31, 2024
CPSC recall #25026 covers Humane Recalls Charge Case Accessory for Ai Pin Due to Lithium Battery Fire Hazard, announced by the U.S. Consumer Product Safety Commission on October 31, 2024. The CPSC cites the following hazard: This recall involves the Humane Charge Case Accessory. The Charge Case Accessory charges the Humane Ai Pin. The Ai Pin is an AI-powered multi-modal wearable device. The Charge Case Accessory contains a lithium polymer rechargeable battery pack that is charged via a USB-C charge port. The Charge Case Accessory is chrome with the Humane logo in gray on the back of the case. The Charge Case Accessory measures about 2 ¾ x 1 ½ x 2 ¼ inches. This recall only includes the Humane Charge Case Accessory and no other Humane products.
The CPSC remedy for recall #25026 is consumers should immediately stop using the recalled charge case accessory and contact humane to receive a full refund or free replacement. consumers will have the option to receive a refund or a replacement charge case accessory. consumers who purchased the charge case accessory will receive a $149 refund, while consumers who purchased the charge case as part of the ai pin complete system will receive a $129 refund. the approved replacement charge case accessory will be available in approximately 3 to 6 months. consumers should dispose of the product in accordance with any local and state laws, and not in the trash.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Humane Recalls Charge Case Accessory for Ai Pin Due to Lithium Battery Fire Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2025/Humane-Recalls-Charge-Case-Accessory-for-Ai-Pin-Due-to-Lithium-Battery-Fire-Hazard. RecallDocket links to it from this page.
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