Quick answer
Pella Recalls Casement Windows Due to Injury Hazard (Recall Alert) is CPSC recall #24732, announced on December 21, 2023. The CPSC cites the following hazard: This recall involves Pella's Architect Series venting wood and aluminum-clad casement windows. The following four custom-made casement window types are included in this recall: all venting hurricane impact products with side pivot hardware, all venting casements with a frame height greater than 96 inches, all venting casements with a frame width wider than 35 inches, and all venting casements with a frame width greater than 29 inches and a vent height greater than 47 inches with side pivot hardware. The serial number is etched in a lower corner of the window glass. Serial numbers included in this recall can be verified at www.PellaHingeRecall.expertinquiry.com. The remedy is consumers should keep the recalled casement windows shut and locked at all times and contact pella to receive a free repair by a pella-designated service technician.. Affected brand: Pella Corporation.
This recall involves Pella's Architect Series venting wood and aluminum-clad casement windows. The following four custom-made casement window types are included in this recall: all venting hurricane impact products with side pivot hardware, all venting casements with a frame height greater than 96 inches, all venting casements with a frame width wider than 35 inches, and all venting casements with a frame width greater than 29 inches and a vent height greater than 47 inches with side pivot hardware. The serial number is etched in a lower corner of the window glass. Serial numbers included in this recall can be verified at www.PellaHingeRecall.expertinquiry.com.
Affected products
Pella Architect Series Casement Windows
Recalled brands
Pella Corporation
Remedy
Consumers should keep the recalled casement windows shut and locked at all times and contact Pella to receive a free repair by a Pella-designated service technician.
Recall date
December 21, 2023
CPSC recall #24732 covers Pella Recalls Casement Windows Due to Injury Hazard (Recall Alert), announced by the U.S. Consumer Product Safety Commission on December 21, 2023. The CPSC cites the following hazard: This recall involves Pella's Architect Series venting wood and aluminum-clad casement windows. The following four custom-made casement window types are included in this recall: all venting hurricane impact products with side pivot hardware, all venting casements with a frame height greater than 96 inches, all venting casements with a frame width wider than 35 inches, and all venting casements with a frame width greater than 29 inches and a vent height greater than 47 inches with side pivot hardware. The serial number is etched in a lower corner of the window glass. Serial numbers included in this recall can be verified at www.PellaHingeRecall.expertinquiry.com.
The CPSC remedy for recall #24732 is consumers should keep the recalled casement windows shut and locked at all times and contact pella to receive a free repair by a pella-designated service technician.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Pella Recalls Casement Windows Due to Injury Hazard (Recall Alert) on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2024/Pella-Recalls-Casement-Windows-Due-to-Injury-Hazard-Recall-Alert. RecallDocket links to it from this page.
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