Bugaboo Recalls Dragonfly Seat Strollers Due to Injury Hazard (Recall Alert)

Active Recall Announced December 7, 2023 CPSC #24730

Quick answer

Bugaboo Recalls Dragonfly Seat Strollers Due to Injury Hazard (Recall Alert) is CPSC recall #24730, announced on December 7, 2023. The CPSC cites the following hazard: This recall involves only the seat sold with the Bugaboo Dragonfly Seat Strollers. The strollers are comprised of a base on which either a seat or bassinet can be mounted. The seat measures approximately 11.8 inches wide and 22.8 inches long and comes in either black, gray or forest green. Only units with serial numbers beginning with the following numbers are included in the recall: S46012302xxxxxx S46012303xxxxxx S46012307xxxxxx S460123010xxxxx S460123013xxxxx S460123015xxxxx S46012320xxxxxx The serial number for the seat can be found on a label affixed to the underside of the seat and on a label affixed to the underside of the chassis of the stroller. Consumers can check to see if their unit is included in the recall checking the serial number at https://service.bugaboo.com/s/dragonfly-seat-replacement. The remedy is consumers should immediately stop using the recalled seats and contact bugaboo for a free replacement stroller seat. bugaboo is contacting all known retailers and purchasers directly.. Affected brand: Bugaboo North America Inc..

Hazard

This recall involves only the seat sold with the Bugaboo Dragonfly Seat Strollers. The strollers are comprised of a base on which either a seat or bassinet can be mounted. The seat measures approximately 11.8 inches wide and 22.8 inches long and comes in either black, gray or forest green. Only units with serial numbers beginning with the following numbers are included in the recall: S46012302xxxxxx S46012303xxxxxx S46012307xxxxxx S460123010xxxxx S460123013xxxxx S460123015xxxxx S46012320xxxxxx The serial number for the seat can be found on a label affixed to the underside of the seat and on a label affixed to the underside of the chassis of the stroller. Consumers can check to see if their unit is included in the recall checking the serial number at https://service.bugaboo.com/s/dragonfly-seat-replacement.

Affected products

Bugaboo Dragonfly Seat Strollers

Recalled brands

Bugaboo North America Inc.

Remedy

Consumers should immediately stop using the recalled seats and contact Bugaboo for a free replacement stroller seat. Bugaboo is contacting all known retailers and purchasers directly.

Recall date

December 7, 2023

Categories

Bugaboo Dragonfly Seat Strollers

Frequently asked questions

What is CPSC recall #24730?

CPSC recall #24730 covers Bugaboo Recalls Dragonfly Seat Strollers Due to Injury Hazard (Recall Alert), announced by the U.S. Consumer Product Safety Commission on December 7, 2023. The CPSC cites the following hazard: This recall involves only the seat sold with the Bugaboo Dragonfly Seat Strollers. The strollers are comprised of a base on which either a seat or bassinet can be mounted. The seat measures approximately 11.8 inches wide and 22.8 inches long and comes in either black, gray or forest green. Only units with serial numbers beginning with the following numbers are included in the recall: S46012302xxxxxx S46012303xxxxxx S46012307xxxxxx S460123010xxxxx S460123013xxxxx S460123015xxxxx S46012320xxxxxx The serial number for the seat can be found on a label affixed to the underside of the seat and on a label affixed to the underside of the chassis of the stroller. Consumers can check to see if their unit is included in the recall checking the serial number at https://service.bugaboo.com/s/dragonfly-seat-replacement.

What is the remedy for recall #24730?

The CPSC remedy for recall #24730 is consumers should immediately stop using the recalled seats and contact bugaboo for a free replacement stroller seat. bugaboo is contacting all known retailers and purchasers directly.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Bugaboo Recalls Dragonfly Seat Strollers Due to Injury Hazard (Recall Alert) on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2024/Bugaboo-Recalls-Dragonfly-Seat-Strollers-Due-to-Injury-Hazard-Recall-Alert. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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