Murf Electric Bikes Recalls Electric Bicycles Due to Fall and Injury Hazards (Recall Alert)

Active Recall Announced November 2, 2023 CPSC #24708

Quick answer

Murf Electric Bikes Recalls Electric Bicycles Due to Fall and Injury Hazards (Recall Alert) is CPSC recall #24708, announced on November 2, 2023. The CPSC cites the following hazard: This recall involves all Murf's electric bicycles (e-bikes) sold prior to April 20, 2022. The electric bikes have an electric assist motor and are equipped with a bell, a headlight and a tail light. "Murf" is printed on the sides of the down tube of the bicycle frame. The electric bikes were sold in black, white, beige, blue, cream, gray or green colors. Model Name Model Years The Fat Murf 2017-2022 Alpha Cargo 2017-2022 Alpha Murf 2017-2022 Fat Murf Step Thru 2017-2022 Fat Pax Step Thru 2017-2022 Izzy Step Thru 2017-2022 Mini Murf 2017-2022 Pax Step Thru 2017-2022 Izzy Beach Cruiser 2017-2022 The remedy is consumers should immediately stop using the recalled electric bikes and contact murf's store for a free repair. consumers can perform this repair themselves with the repair video available at https://youtu.be/yomcmegnvte. murf electric bikes is contacting all purchasers directly.. Affected brand: Murf Electric Bikes LLC.

Hazard

This recall involves all Murf's electric bicycles (e-bikes) sold prior to April 20, 2022. The electric bikes have an electric assist motor and are equipped with a bell, a headlight and a tail light. "Murf" is printed on the sides of the down tube of the bicycle frame. The electric bikes were sold in black, white, beige, blue, cream, gray or green colors. Model Name Model Years The Fat Murf 2017-2022 Alpha Cargo 2017-2022 Alpha Murf 2017-2022 Fat Murf Step Thru 2017-2022 Fat Pax Step Thru 2017-2022 Izzy Step Thru 2017-2022 Mini Murf 2017-2022 Pax Step Thru 2017-2022 Izzy Beach Cruiser 2017-2022

Affected products

Electric bicycles

Recalled brands

Murf Electric Bikes LLC

Remedy

Consumers should immediately stop using the recalled electric bikes and contact Murf's store for a free repair. Consumers can perform this repair themselves with the repair video available at https://youtu.be/yomCMeGnVTE. Murf Electric Bikes is contacting all purchasers directly.

Recall date

November 2, 2023

Categories

Electric bicycles

Frequently asked questions

What is CPSC recall #24708?

CPSC recall #24708 covers Murf Electric Bikes Recalls Electric Bicycles Due to Fall and Injury Hazards (Recall Alert), announced by the U.S. Consumer Product Safety Commission on November 2, 2023. The CPSC cites the following hazard: This recall involves all Murf's electric bicycles (e-bikes) sold prior to April 20, 2022. The electric bikes have an electric assist motor and are equipped with a bell, a headlight and a tail light. "Murf" is printed on the sides of the down tube of the bicycle frame. The electric bikes were sold in black, white, beige, blue, cream, gray or green colors. Model Name Model Years The Fat Murf 2017-2022 Alpha Cargo 2017-2022 Alpha Murf 2017-2022 Fat Murf Step Thru 2017-2022 Fat Pax Step Thru 2017-2022 Izzy Step Thru 2017-2022 Mini Murf 2017-2022 Pax Step Thru 2017-2022 Izzy Beach Cruiser 2017-2022

What is the remedy for recall #24708?

The CPSC remedy for recall #24708 is consumers should immediately stop using the recalled electric bikes and contact murf's store for a free repair. consumers can perform this repair themselves with the repair video available at https://youtu.be/yomcmegnvte. murf electric bikes is contacting all purchasers directly.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Murf Electric Bikes Recalls Electric Bicycles Due to Fall and Injury Hazards (Recall Alert) on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2024/Murf-Electric-Bikes-Recalls-Electric-Bicycles-Due-to-Fall-and-Injury-Hazards-Recall-Alert. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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