Glen Dimplex Americas Recalls Cadet Apex72 Electric Heaters Due to Fire Hazard

Active Recall Announced September 12, 2024 CPSC #24360

Quick answer

Glen Dimplex Americas Recalls Cadet Apex72 Electric Heaters Due to Fire Hazard is CPSC recall #24360, announced on September 12, 2024. The CPSC cites the following hazard: This recall involves Glen Dimplex Americas' Cadet-branded Apex72 high wall electric heaters between 1200 and 1600 Watts. The fan-forced heaters have a white dust cover and are installed into walls a minimum of six feet off the ground. "Cadet," the model number, and the manufacturing date in DD-MM-YY format appear on the rating label visible through the bottom of the air outlet grill. The following models and manufacturing dates are included in this recall: Models Manufacturing Dates HW128 01-Mar-21 through 29-Feb-24 HW132 01-Mar-21 through 29-Feb-24 HW151 01-Mar-21 through 29-Feb-24 HW162 any date older than 01-Mar-24 HW162BP5 any date older than 01-Mar-24 HW168 any date older than 01-Mar-24 HW168BP5 any date older than 01-Mar-24 The remedy is consumers should immediately stop using the recalled heaters and contact glen dimplex for information on the free heater replacement and installation of the new heater at no cost to the consumer. glen dimplex americas is working with apartment complexes and other living facilities directly to replace the recalled heaters and install replacements. for consumers who purchased and installed the recalled heater independently, glen dimplex americas will provide for the installation of the replacement heater by a qualified technician at no cost to the consumer.. Affected brand: Glen Dimplex Americas Ltd..

Hazard

This recall involves Glen Dimplex Americas' Cadet-branded Apex72 high wall electric heaters between 1200 and 1600 Watts. The fan-forced heaters have a white dust cover and are installed into walls a minimum of six feet off the ground. "Cadet," the model number, and the manufacturing date in DD-MM-YY format appear on the rating label visible through the bottom of the air outlet grill. The following models and manufacturing dates are included in this recall: Models Manufacturing Dates HW128 01-Mar-21 through 29-Feb-24 HW132 01-Mar-21 through 29-Feb-24 HW151 01-Mar-21 through 29-Feb-24 HW162 any date older than 01-Mar-24 HW162BP5 any date older than 01-Mar-24 HW168 any date older than 01-Mar-24 HW168BP5 any date older than 01-Mar-24

Affected products

Cadet-branded Apex72 Electric Heaters

Recalled brands

Glen Dimplex Americas Ltd.

Remedy

Consumers should immediately stop using the recalled heaters and contact Glen Dimplex for information on the free heater replacement and installation of the new heater at no cost to the consumer. Glen Dimplex Americas is working with apartment complexes and other living facilities directly to replace the recalled heaters and install replacements. For consumers who purchased and installed the recalled heater independently, Glen Dimplex Americas will provide for the installation of the replacement heater by a qualified technician at no cost to the consumer.

Recall date

September 12, 2024

Categories

Cadet-branded Apex72 Electric Heaters

Frequently asked questions

What is CPSC recall #24360?

CPSC recall #24360 covers Glen Dimplex Americas Recalls Cadet Apex72 Electric Heaters Due to Fire Hazard, announced by the U.S. Consumer Product Safety Commission on September 12, 2024. The CPSC cites the following hazard: This recall involves Glen Dimplex Americas' Cadet-branded Apex72 high wall electric heaters between 1200 and 1600 Watts. The fan-forced heaters have a white dust cover and are installed into walls a minimum of six feet off the ground. "Cadet," the model number, and the manufacturing date in DD-MM-YY format appear on the rating label visible through the bottom of the air outlet grill. The following models and manufacturing dates are included in this recall: Models Manufacturing Dates HW128 01-Mar-21 through 29-Feb-24 HW132 01-Mar-21 through 29-Feb-24 HW151 01-Mar-21 through 29-Feb-24 HW162 any date older than 01-Mar-24 HW162BP5 any date older than 01-Mar-24 HW168 any date older than 01-Mar-24 HW168BP5 any date older than 01-Mar-24

What is the remedy for recall #24360?

The CPSC remedy for recall #24360 is consumers should immediately stop using the recalled heaters and contact glen dimplex for information on the free heater replacement and installation of the new heater at no cost to the consumer. glen dimplex americas is working with apartment complexes and other living facilities directly to replace the recalled heaters and install replacements. for consumers who purchased and installed the recalled heater independently, glen dimplex americas will provide for the installation of the replacement heater by a qualified technician at no cost to the consumer.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Glen Dimplex Americas Recalls Cadet Apex72 Electric Heaters Due to Fire Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2024/Glen-Dimplex-Americas-Recalls-Cadet-Apex72-Electric-Heaters-Due-to-Fire-Hazard. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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