Quick answer
DGL Group Recalls Hover-1 Dynamo E-Scooters Due to Risk of Serious Injury and Crash Hazard; Sold Exclusively at Walmart.com is CPSC recall #24321, announced on July 25, 2024. The CPSC cites the following hazard: This recall involves Hover-1 Dynamo e-scooters with certain serial numbers. Only scooters with the letters "WY" as the seventh and eighth letter in the serial number are included in this recall. The serial number can be found on a label located on the underside of the scooter. The two-wheeled recalled scooters are matte black and have a kick stand and reflective lights at the front and back of the stand board. The Hover-1 logo appears on the stand board and on the bottom of the stem. Hover-1 is printed on the middle of the stem. The remedy is consumers should stop using the recalled e-scooters immediately and contact dgl group for instructions on how to receive a full refund. to receive a refund, consumers will be required to provide photographs of their e-scooter's serial number and severed motor cable.. Affected brand: DGL Group Ltd..
This recall involves Hover-1 Dynamo e-scooters with certain serial numbers. Only scooters with the letters "WY" as the seventh and eighth letter in the serial number are included in this recall. The serial number can be found on a label located on the underside of the scooter. The two-wheeled recalled scooters are matte black and have a kick stand and reflective lights at the front and back of the stand board. The Hover-1 logo appears on the stand board and on the bottom of the stem. Hover-1 is printed on the middle of the stem.
Affected products
Hover-1 Dynamo E-scooters
Recalled brands
DGL Group Ltd.
Remedy
Consumers should stop using the recalled e-scooters immediately and contact DGL Group for instructions on how to receive a full refund. To receive a refund, consumers will be required to provide photographs of their e-scooter's serial number and severed motor cable.
Recall date
July 25, 2024
CPSC recall #24321 covers DGL Group Recalls Hover-1 Dynamo E-Scooters Due to Risk of Serious Injury and Crash Hazard; Sold Exclusively at Walmart.com, announced by the U.S. Consumer Product Safety Commission on July 25, 2024. The CPSC cites the following hazard: This recall involves Hover-1 Dynamo e-scooters with certain serial numbers. Only scooters with the letters "WY" as the seventh and eighth letter in the serial number are included in this recall. The serial number can be found on a label located on the underside of the scooter. The two-wheeled recalled scooters are matte black and have a kick stand and reflective lights at the front and back of the stand board. The Hover-1 logo appears on the stand board and on the bottom of the stem. Hover-1 is printed on the middle of the stem.
The CPSC remedy for recall #24321 is consumers should stop using the recalled e-scooters immediately and contact dgl group for instructions on how to receive a full refund. to receive a refund, consumers will be required to provide photographs of their e-scooter's serial number and severed motor cable.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell DGL Group Recalls Hover-1 Dynamo E-Scooters Due to Risk of Serious Injury and Crash Hazard; Sold Exclusively at Walmart.com on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2024/DGL-Group-Recalls-Hover-1-Dynamo-E-Scooters-Due-to-Risk-of-Serious-Injury-and-Crash-Hazard-Sold-Exclusively-at-Walmart-com. RecallDocket links to it from this page.
Sell on Shopify? Stay ahead of every CPSC recall.
RecallDocket automatically checks your catalog against new CPSC recalls and alerts you the moment one of your products is affected.
Install RecallDocket — free