Quick answer
Razor Recalls Icon Electric Scooters Due to Fall Hazard is CPSC recall #24313, announced on July 25, 2024. The CPSC cites the following hazard: This recall involves all Razor Icon electric scooters with the following model and serial numbers. The model number is printed in the lower right corner of the label located on the bottom of the deck. The serial number is printed below the bar code on the same label with "31", and on the back of the charger. Model Numbers Serial Numbers (first 8 digits) 13110003 31EK30-01 or 31EK30-02 13110005 31EK30-01 or 31EK30-02 13110040 31EK20-01 or 31EK20-02 13110042 31EK20-01 or 31EK20-02 13110060 31EK60-01 13110061 31EK60-01 13110062 31EK90-01 13110063 31EK90-01 13110084 31EK10-01 The Razor Icons were sold in the following colors: black, blue, orange, pink and red. Razor is printed in large lettering on the stem of the handlebars and the floorboard. The remedy is consumers should immediately stop using the recalled scooters and contact razor to receive a refund or coupon. consumers with proof of purchase for recalled scooters bought on or after march 11, 2023, can receive a full refund. all other consumers can request a $700 coupon for a future purchase on razor.com or a $300 refund. consumers will be asked to remove the handlebar and return only the handlebar to razor. razor will send consumers a prepaid shipping label and pouch for the return. the scooter's lithium-ion batteries must be disposed of in accordance with any local and state laws, and not in the trash. the rest of the scooter should be disposed of separately in accordance with any local and state laws.. Affected brand: Razor USA LLC.
This recall involves all Razor Icon electric scooters with the following model and serial numbers. The model number is printed in the lower right corner of the label located on the bottom of the deck. The serial number is printed below the bar code on the same label with "31", and on the back of the charger. Model Numbers Serial Numbers (first 8 digits) 13110003 31EK30-01 or 31EK30-02 13110005 31EK30-01 or 31EK30-02 13110040 31EK20-01 or 31EK20-02 13110042 31EK20-01 or 31EK20-02 13110060 31EK60-01 13110061 31EK60-01 13110062 31EK90-01 13110063 31EK90-01 13110084 31EK10-01 The Razor Icons were sold in the following colors: black, blue, orange, pink and red. Razor is printed in large lettering on the stem of the handlebars and the floorboard.
Affected products
Razor Icon electric scooters
Recalled brands
Razor USA LLC
Remedy
Consumers should immediately stop using the recalled scooters and contact Razor to receive a refund or coupon. Consumers with proof of purchase for recalled scooters bought on or after March 11, 2023, can receive a full refund. All other consumers can request a $700 coupon for a future purchase on razor.com or a $300 refund. Consumers will be asked to remove the handlebar and return only the handlebar to Razor. Razor will send consumers a prepaid shipping label and pouch for the return. The scooter's lithium-ion batteries must be disposed of in accordance with any local and state laws, and not in the trash. The rest of the scooter should be disposed of separately in accordance with any local and state laws.
Recall date
July 25, 2024
CPSC recall #24313 covers Razor Recalls Icon Electric Scooters Due to Fall Hazard, announced by the U.S. Consumer Product Safety Commission on July 25, 2024. The CPSC cites the following hazard: This recall involves all Razor Icon electric scooters with the following model and serial numbers. The model number is printed in the lower right corner of the label located on the bottom of the deck. The serial number is printed below the bar code on the same label with "31", and on the back of the charger. Model Numbers Serial Numbers (first 8 digits) 13110003 31EK30-01 or 31EK30-02 13110005 31EK30-01 or 31EK30-02 13110040 31EK20-01 or 31EK20-02 13110042 31EK20-01 or 31EK20-02 13110060 31EK60-01 13110061 31EK60-01 13110062 31EK90-01 13110063 31EK90-01 13110084 31EK10-01 The Razor Icons were sold in the following colors: black, blue, orange, pink and red. Razor is printed in large lettering on the stem of the handlebars and the floorboard.
The CPSC remedy for recall #24313 is consumers should immediately stop using the recalled scooters and contact razor to receive a refund or coupon. consumers with proof of purchase for recalled scooters bought on or after march 11, 2023, can receive a full refund. all other consumers can request a $700 coupon for a future purchase on razor.com or a $300 refund. consumers will be asked to remove the handlebar and return only the handlebar to razor. razor will send consumers a prepaid shipping label and pouch for the return. the scooter's lithium-ion batteries must be disposed of in accordance with any local and state laws, and not in the trash. the rest of the scooter should be disposed of separately in accordance with any local and state laws.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Razor Recalls Icon Electric Scooters Due to Fall Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2024/Razor-Recalls-Icon-Electric-Scooters-Due-to-Fall-Hazard. RecallDocket links to it from this page.
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