Quick answer
Mobile Stands for Large Interactive Flat Panel Displays Recalled Due to Tip-Over and Entrapment Hazards; Imported by SMART Technologies is CPSC recall #24134, announced on February 29, 2024. The CPSC cites the following hazard: This recall involves SMART Technologies' Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays. The recalled stands have model numbers FSE-400 (worldwide) and FSE-410 (US and Canada). They are white in color and have a wheelbase with four wheels. The model number, serial number and SMART logo are located on a label on the back of the mobile stand. Consumers should go online to https://support.smarttech.com/docs/accessories/stands-and-wall-mounts/fse-400/en/important-info/important-info.cshtml to see if their serial number is included in this recall. The remedy is consumers should immediately stop using the recalled mobile stands and contact smart technologies ulc for an on-site replacement of the wheelbase free of charge. smart and its authorized resellers are contacting known purchasers directly.. Affected brand: SMART Technologies ULC.
This recall involves SMART Technologies' Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays. The recalled stands have model numbers FSE-400 (worldwide) and FSE-410 (US and Canada). They are white in color and have a wheelbase with four wheels. The model number, serial number and SMART logo are located on a label on the back of the mobile stand. Consumers should go online to https://support.smarttech.com/docs/accessories/stands-and-wall-mounts/fse-400/en/important-info/important-info.cshtml to see if their serial number is included in this recall.
Affected products
Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays
Recalled brands
SMART Technologies ULC
Remedy
Consumers should immediately stop using the recalled mobile stands and contact SMART Technologies ULC for an on-site replacement of the wheelbase free of charge. SMART and its authorized resellers are contacting known purchasers directly.
Recall date
February 29, 2024
CPSC recall #24134 covers Mobile Stands for Large Interactive Flat Panel Displays Recalled Due to Tip-Over and Entrapment Hazards; Imported by SMART Technologies, announced by the U.S. Consumer Product Safety Commission on February 29, 2024. The CPSC cites the following hazard: This recall involves SMART Technologies' Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays. The recalled stands have model numbers FSE-400 (worldwide) and FSE-410 (US and Canada). They are white in color and have a wheelbase with four wheels. The model number, serial number and SMART logo are located on a label on the back of the mobile stand. Consumers should go online to https://support.smarttech.com/docs/accessories/stands-and-wall-mounts/fse-400/en/important-info/important-info.cshtml to see if their serial number is included in this recall.
The CPSC remedy for recall #24134 is consumers should immediately stop using the recalled mobile stands and contact smart technologies ulc for an on-site replacement of the wheelbase free of charge. smart and its authorized resellers are contacting known purchasers directly.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Mobile Stands for Large Interactive Flat Panel Displays Recalled Due to Tip-Over and Entrapment Hazards; Imported by SMART Technologies on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2024/Mobile-Stands-for-Large-Interactive-Flat-Panel-Displays-Recalled-Due-to-Tip-Over-and-Entrapment-Hazards-Imported-by-SMART-Technologies. RecallDocket links to it from this page.
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