BISSELL Recalls Multi Reach Hand and Floor Vacuum Cleaners Due to Fire Hazard

Active Recall Announced February 1, 2024 CPSC #24107

Quick answer

BISSELL Recalls Multi Reach Hand and Floor Vacuum Cleaners Due to Fire Hazard is CPSC recall #24107, announced on February 1, 2024. The CPSC cites the following hazard: This recall involves BISSELL Multi Reach Hand and Floor Vacuum Cleaners models 1985, 19851 (also called Multi Auto), 19859, 1985T, 2151, 21512, 21513, 21517, 21518, 21519, 2151A, 2151T, 2151W, 2151V. "Multi Reach" is printed on the hand vacuum portion of the product. The vacuum cleaners were sold in a variety of colors. The model numbers are printed on the product rating label located behind the dirt tank. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores. The remedy is consumers should immediately stop using the recalled vacuums and contact bissell for instructions on how to deplete the charge on the battery and receive a free replacement vacuum. recalled lithium-ion batteries should be disposed of in accordance with any local and state laws and not in the trash.. Affected brand: BISSELL Homecare Inc..

Hazard

This recall involves BISSELL Multi Reach Hand and Floor Vacuum Cleaners models 1985, 19851 (also called Multi Auto), 19859, 1985T, 2151, 21512, 21513, 21517, 21518, 21519, 2151A, 2151T, 2151W, 2151V. "Multi Reach" is printed on the hand vacuum portion of the product. The vacuum cleaners were sold in a variety of colors. The model numbers are printed on the product rating label located behind the dirt tank. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores.

Affected products

BISSELL® brand Multi Reach Hand and Floor Vacuum Cleaners

Recalled brands

BISSELL Homecare Inc.

Remedy

Consumers should immediately stop using the recalled vacuums and contact BISSELL for instructions on how to deplete the charge on the battery and receive a free replacement vacuum. Recalled lithium-ion batteries should be disposed of in accordance with any local and state laws and not in the trash.

Recall date

February 1, 2024

Categories

BISSELL® brand Multi Reach Hand and Floor Vacuum Cleaners

Frequently asked questions

What is CPSC recall #24107?

CPSC recall #24107 covers BISSELL Recalls Multi Reach Hand and Floor Vacuum Cleaners Due to Fire Hazard, announced by the U.S. Consumer Product Safety Commission on February 1, 2024. The CPSC cites the following hazard: This recall involves BISSELL Multi Reach Hand and Floor Vacuum Cleaners models 1985, 19851 (also called Multi Auto), 19859, 1985T, 2151, 21512, 21513, 21517, 21518, 21519, 2151A, 2151T, 2151W, 2151V. "Multi Reach" is printed on the hand vacuum portion of the product. The vacuum cleaners were sold in a variety of colors. The model numbers are printed on the product rating label located behind the dirt tank. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores.

What is the remedy for recall #24107?

The CPSC remedy for recall #24107 is consumers should immediately stop using the recalled vacuums and contact bissell for instructions on how to deplete the charge on the battery and receive a free replacement vacuum. recalled lithium-ion batteries should be disposed of in accordance with any local and state laws and not in the trash.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell BISSELL Recalls Multi Reach Hand and Floor Vacuum Cleaners Due to Fire Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2024/BISSELL-Recalls-Multi-Reach-Hand-and-Floor-Vacuum-Cleaners-Due-to-Fire-Hazard. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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