SRAM Recalls Shift Brake Levers Due to Crash Hazard

Active Recall Announced February 1, 2024 CPSC #24103

Quick answer

SRAM Recalls Shift Brake Levers Due to Crash Hazard is CPSC recall #24103, announced on February 1, 2024. The CPSC cites the following hazard: This recall involves all SRAM 12-speed shift brake levers sold separately as upgrade or replacement kits. The hoods of the brake levers are black. The remedy is consumers should immediately stop using the recalled sram shift brake levers and inspect their levers for tightness. if the shift brake lever rotates or is loose, the consumer will be offered a free brake installation inspection at an authorized sram retailer. if the brake installation is loose at the dealer inspection, the clamp bolt assembly will be tightened or replaced at no charge to the consumer.. Affected brand: SRAM LLC.

Hazard

This recall involves all SRAM 12-speed shift brake levers sold separately as upgrade or replacement kits. The hoods of the brake levers are black.

Affected products

Shift Brake Levers

Recalled brands

SRAM LLC

Remedy

Consumers should immediately stop using the recalled SRAM shift brake levers and inspect their levers for tightness. If the shift brake lever rotates or is loose, the consumer will be offered a free brake installation inspection at an authorized SRAM retailer. If the brake installation is loose at the dealer inspection, the clamp bolt assembly will be tightened or replaced at no charge to the consumer.

Recall date

February 1, 2024

Categories

Shift Brake Levers

Frequently asked questions

What is CPSC recall #24103?

CPSC recall #24103 covers SRAM Recalls Shift Brake Levers Due to Crash Hazard, announced by the U.S. Consumer Product Safety Commission on February 1, 2024. The CPSC cites the following hazard: This recall involves all SRAM 12-speed shift brake levers sold separately as upgrade or replacement kits. The hoods of the brake levers are black.

What is the remedy for recall #24103?

The CPSC remedy for recall #24103 is consumers should immediately stop using the recalled sram shift brake levers and inspect their levers for tightness. if the shift brake lever rotates or is loose, the consumer will be offered a free brake installation inspection at an authorized sram retailer. if the brake installation is loose at the dealer inspection, the clamp bolt assembly will be tightened or replaced at no charge to the consumer.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell SRAM Recalls Shift Brake Levers Due to Crash Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2024/SRAM-Recalls-Shift-Brake-Levers-Due-to-Crash-Hazard. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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