Pacific Cycle Recalls E-Bikes Due to Fire Hazard

Active Recall Announced January 25, 2024 CPSC #24092

Quick answer

Pacific Cycle Recalls E-Bikes Due to Fire Hazard is CPSC recall #24092, announced on January 25, 2024. The CPSC cites the following hazard: This recall involves Ascend Cabrillo and Minaret Electric Bikes. The Ascend Cabrillo model numbers are R7583BPS and R7585BPS and the Ascend Minaret model number is R7586BPS. The model number and "Pacific Cycle" are printed on the service label located on the seat tube above the bottom bracket. The Ascend Cabrillo was sold in a sand or gray color and has a rear storage rack. The Minaret was sold in black with red and gray accents or a step-through frame style. The word "Ascend" is located on the downtube and the word "Cabrillo" or "Minaret" on the chain stay. The electric bikes have an electric assist motor. The remedy is consumers should immediately stop using and unplug the recalled electric bikes. consumers should enter their serial number on www.pacific-cycle.com/safety-notices-recalls before returning the bike(s) to confirm their electric bike is part of the recall. return the recalled bikes to bass pro shops or cabela's to receive a full refund.. Affected brands: Pacific Cycle Inc., Bass Pro LLC.

Hazard

This recall involves Ascend Cabrillo and Minaret Electric Bikes. The Ascend Cabrillo model numbers are R7583BPS and R7585BPS and the Ascend Minaret model number is R7586BPS. The model number and "Pacific Cycle" are printed on the service label located on the seat tube above the bottom bracket. The Ascend Cabrillo was sold in a sand or gray color and has a rear storage rack. The Minaret was sold in black with red and gray accents or a step-through frame style. The word "Ascend" is located on the downtube and the word "Cabrillo" or "Minaret" on the chain stay. The electric bikes have an electric assist motor.

Affected products

Ascend Cabrillo and Minaret Electric Bikes

Recalled brands

Pacific Cycle Inc., Bass Pro LLC

Remedy

Consumers should immediately stop using and unplug the recalled electric bikes. Consumers should enter their serial number on www.pacific-cycle.com/safety-notices-recalls before returning the bike(s) to confirm their electric bike is part of the recall. Return the recalled bikes to Bass Pro Shops or Cabela's to receive a full refund.

Recall date

January 25, 2024

Categories

Ascend Cabrillo and Minaret Electric Bikes

Frequently asked questions

What is CPSC recall #24092?

CPSC recall #24092 covers Pacific Cycle Recalls E-Bikes Due to Fire Hazard, announced by the U.S. Consumer Product Safety Commission on January 25, 2024. The CPSC cites the following hazard: This recall involves Ascend Cabrillo and Minaret Electric Bikes. The Ascend Cabrillo model numbers are R7583BPS and R7585BPS and the Ascend Minaret model number is R7586BPS. The model number and "Pacific Cycle" are printed on the service label located on the seat tube above the bottom bracket. The Ascend Cabrillo was sold in a sand or gray color and has a rear storage rack. The Minaret was sold in black with red and gray accents or a step-through frame style. The word "Ascend" is located on the downtube and the word "Cabrillo" or "Minaret" on the chain stay. The electric bikes have an electric assist motor.

What is the remedy for recall #24092?

The CPSC remedy for recall #24092 is consumers should immediately stop using and unplug the recalled electric bikes. consumers should enter their serial number on www.pacific-cycle.com/safety-notices-recalls before returning the bike(s) to confirm their electric bike is part of the recall. return the recalled bikes to bass pro shops or cabela's to receive a full refund.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Pacific Cycle Recalls E-Bikes Due to Fire Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2024/Pacific-Cycle-Recalls-E-Bikes-Due-to-Fire-Hazard. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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