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DGL Group Recalls Hover-1 Helix Hoverboards Due to Fire Hazard is CPSC recall #24065, announced on December 21, 2023. The CPSC cites the following hazard: This recall involves certain Hover-1 Helix hoverboards. The recalled hoverboards have serial numbers containing 15914, 19203, or 19988 as the fifth code in the six-code serial number affixed to the bottom of the board. The hoverboards were sold in camouflage and galaxy colors. "Hover-1" is printed on the front of the hoverboard. The model "Hover-1 Helix" and the serial number are printed on separate labels on the bottom of the hoverboard. The remedy is consumers should stop using the recalled hoverboards immediately and contact hover-1 for instructions as to how to receive a free replacement hoverboard.. Affected brand: DGL Group Ltd..
This recall involves certain Hover-1 Helix hoverboards. The recalled hoverboards have serial numbers containing 15914, 19203, or 19988 as the fifth code in the six-code serial number affixed to the bottom of the board. The hoverboards were sold in camouflage and galaxy colors. "Hover-1" is printed on the front of the hoverboard. The model "Hover-1 Helix" and the serial number are printed on separate labels on the bottom of the hoverboard.
Affected products
Hover-1 Helix hoverboards (Camouflage and Galaxy colors only)
Recalled brands
DGL Group Ltd.
Remedy
Consumers should stop using the recalled hoverboards immediately and contact Hover-1 for instructions as to how to receive a free replacement hoverboard.
Recall date
December 21, 2023
CPSC recall #24065 covers DGL Group Recalls Hover-1 Helix Hoverboards Due to Fire Hazard, announced by the U.S. Consumer Product Safety Commission on December 21, 2023. The CPSC cites the following hazard: This recall involves certain Hover-1 Helix hoverboards. The recalled hoverboards have serial numbers containing 15914, 19203, or 19988 as the fifth code in the six-code serial number affixed to the bottom of the board. The hoverboards were sold in camouflage and galaxy colors. "Hover-1" is printed on the front of the hoverboard. The model "Hover-1 Helix" and the serial number are printed on separate labels on the bottom of the hoverboard.
The CPSC remedy for recall #24065 is consumers should stop using the recalled hoverboards immediately and contact hover-1 for instructions as to how to receive a free replacement hoverboard.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell DGL Group Recalls Hover-1 Helix Hoverboards Due to Fire Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2024/DGL-Group-Recalls-Hover-1-Helix-Hoverboards-Due-to-Fire-Hazard. RecallDocket links to it from this page.
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