GE Appliances, a Haier Company, Recalls Electric Cooktops Due to Burn Hazard

Active Recall Announced November 30, 2023 CPSC #24033

Quick answer

GE Appliances, a Haier Company, Recalls Electric Cooktops Due to Burn Hazard is CPSC recall #24033, announced on November 30, 2023. The CPSC cites the following hazard: This recall involves GE-branded JP3030 knob-controlled electric radiant cooktops manufactured from July 2022 through September 2022 with serial numbers beginning with prefixes LT, MT, RT or ST. The recalled cooktops have black or white glass cooktop surfaces and have four radiant burners with four corresponding "Hot Cooktop" lights and four burner control knobs located on the right side of the cooking surface. The following model numbers, UPC codes, and serial number prefixes are included in this recall: Model Number UPC Code Serial Number or Serial Number Prefix JP3030DJ4BB 084691809609 LT081195Q - LT081286Q MT- RT- ST- JP3030SJ4SS 084691809074 LT015466Q - LT015467Q LT048419Q - LT048420Q LT073851Q LT129159Q - LT129183Q MT- RT- ST- JP3030TJ4WW 084691809081 LT148064Q - LT148068Q LT118335Q MT- RT- ST- The model number, UPC code, and serial number of the cooktops are printed on the permanent on-product label located on the bottom of the unit, close to the front left burner location. The remedy is consumers should immediately contact ge appliances to arrange for free installation of a replacement burner knob assembly. when not in use, turn the unit off at the circuit breaker. do not leave flammable materials or empty cookware on or near the cooktop. in the affected units, the burner can remain on following use even after being turned to the "off" position. in this case, the "on" indicator light will not be illuminated, but the "hot cooktop" light corresponding to the burner will remain illuminated until power to the cooktop is turned off at the breaker switch.. Affected brand: Haier US Appliance Solutions Inc., d/b/a GE Appliances.

Hazard

This recall involves GE-branded JP3030 knob-controlled electric radiant cooktops manufactured from July 2022 through September 2022 with serial numbers beginning with prefixes LT, MT, RT or ST. The recalled cooktops have black or white glass cooktop surfaces and have four radiant burners with four corresponding "Hot Cooktop" lights and four burner control knobs located on the right side of the cooking surface. The following model numbers, UPC codes, and serial number prefixes are included in this recall: Model Number UPC Code Serial Number or Serial Number Prefix JP3030DJ4BB 084691809609 LT081195Q - LT081286Q MT- RT- ST- JP3030SJ4SS 084691809074 LT015466Q - LT015467Q LT048419Q - LT048420Q LT073851Q LT129159Q - LT129183Q MT- RT- ST- JP3030TJ4WW 084691809081 LT148064Q - LT148068Q LT118335Q MT- RT- ST- The model number, UPC code, and serial number of the cooktops are printed on the permanent on-product label located on the bottom of the unit, close to the front left burner location.

Affected products

Knob-control electric radiant cooktops, model GE JP3030

Recalled brands

Haier US Appliance Solutions Inc., d/b/a GE Appliances

Remedy

Consumers should immediately contact GE Appliances to arrange for free installation of a replacement burner knob assembly. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop. In the affected units, the burner can remain on following use even after being turned to the "off" position. In this case, the "On" indicator light will not be illuminated, but the "Hot Cooktop" light corresponding to the burner will remain illuminated until power to the cooktop is turned off at the breaker switch.

Recall date

November 30, 2023

Categories

Knob-control electric radiant cooktops, model GE JP3030

Frequently asked questions

What is CPSC recall #24033?

CPSC recall #24033 covers GE Appliances, a Haier Company, Recalls Electric Cooktops Due to Burn Hazard, announced by the U.S. Consumer Product Safety Commission on November 30, 2023. The CPSC cites the following hazard: This recall involves GE-branded JP3030 knob-controlled electric radiant cooktops manufactured from July 2022 through September 2022 with serial numbers beginning with prefixes LT, MT, RT or ST. The recalled cooktops have black or white glass cooktop surfaces and have four radiant burners with four corresponding "Hot Cooktop" lights and four burner control knobs located on the right side of the cooking surface. The following model numbers, UPC codes, and serial number prefixes are included in this recall: Model Number UPC Code Serial Number or Serial Number Prefix JP3030DJ4BB 084691809609 LT081195Q - LT081286Q MT- RT- ST- JP3030SJ4SS 084691809074 LT015466Q - LT015467Q LT048419Q - LT048420Q LT073851Q LT129159Q - LT129183Q MT- RT- ST- JP3030TJ4WW 084691809081 LT148064Q - LT148068Q LT118335Q MT- RT- ST- The model number, UPC code, and serial number of the cooktops are printed on the permanent on-product label located on the bottom of the unit, close to the front left burner location.

What is the remedy for recall #24033?

The CPSC remedy for recall #24033 is consumers should immediately contact ge appliances to arrange for free installation of a replacement burner knob assembly. when not in use, turn the unit off at the circuit breaker. do not leave flammable materials or empty cookware on or near the cooktop. in the affected units, the burner can remain on following use even after being turned to the "off" position. in this case, the "on" indicator light will not be illuminated, but the "hot cooktop" light corresponding to the burner will remain illuminated until power to the cooktop is turned off at the breaker switch.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell GE Appliances, a Haier Company, Recalls Electric Cooktops Due to Burn Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2024/GE-Appliances-a-Haier-Company-Recalls-Electric-Cooktops-Due-to-Burn-Hazard. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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