Quick answer
ZLINE Expands Consumer Options in Recall of Gas Ranges; Serious Risk of Injury or Death from Carbon Monoxide Poisoning is CPSC recall #24028, announced on November 21, 2023. The CPSC cites the following hazard: This recall involves the oven compartment of ZLINE gas ranges with model numbers RG30, RGS-30, RGB-30, RG36, RGS-36, RGB-36, RG48, RGS-48 and RGB-48. The ranges were sold in various door colors including black matte, blue gloss, blue matte, DuraSnow, red gloss, red matte and white matte and multiple finishes including stainless steel, black stainless steel and DuraSnow, a cloudy steel finish. The recalled ranges were sold in three sizes, 30 inches, 36 inches and 48 inches. The ZLINE logo is printed on the bottom of the door. The model number is printed on a label on the back of the range. For ranges purchased after 2020, the model number is also printed on a label underneath the right side of the range top, visible when the oven door is open. Only ZLINE gas ranges with these model numbers are included in this recall. The remedy is these ranges were recalled in january 2023, and consumers were offered a repair. zline is expanding the remedies available to consumers to also include a replacement range or a refund. all consumers who have an affected range should immediately stop using the oven compartment, even if they have already had their range repaired as part of the prior recall. consumers who have received a repair are being contacted directly by zline with additional information and about the offer of an inspection, a replacement range or a refund. consumers who have not yet scheduled a repair as part of the recall should contact zline for information regarding available remedies. consumers may continue to use the range tops which are unaffected by the issue.. Affected brand: ZLINE Kitchen and Bath.
This recall involves the oven compartment of ZLINE gas ranges with model numbers RG30, RGS-30, RGB-30, RG36, RGS-36, RGB-36, RG48, RGS-48 and RGB-48. The ranges were sold in various door colors including black matte, blue gloss, blue matte, DuraSnow, red gloss, red matte and white matte and multiple finishes including stainless steel, black stainless steel and DuraSnow, a cloudy steel finish. The recalled ranges were sold in three sizes, 30 inches, 36 inches and 48 inches. The ZLINE logo is printed on the bottom of the door. The model number is printed on a label on the back of the range. For ranges purchased after 2020, the model number is also printed on a label underneath the right side of the range top, visible when the oven door is open. Only ZLINE gas ranges with these model numbers are included in this recall.
Affected products
ZLINE 30-inch, 36-inch and 48-inch RG gas ranges
Recalled brands
ZLINE Kitchen and Bath
Remedy
These ranges were recalled in January 2023, and consumers were offered a repair. ZLINE is expanding the remedies available to consumers to also include a replacement range or a refund. All consumers who have an affected range should immediately stop using the oven compartment, even if they have already had their range repaired as part of the prior recall. Consumers who have received a repair are being contacted directly by ZLINE with additional information and about the offer of an inspection, a replacement range or a refund. Consumers who have not yet scheduled a repair as part of the recall should contact ZLINE for information regarding available remedies. Consumers may continue to use the range tops which are unaffected by the issue.
Recall date
November 21, 2023
CPSC recall #24028 covers ZLINE Expands Consumer Options in Recall of Gas Ranges; Serious Risk of Injury or Death from Carbon Monoxide Poisoning, announced by the U.S. Consumer Product Safety Commission on November 21, 2023. The CPSC cites the following hazard: This recall involves the oven compartment of ZLINE gas ranges with model numbers RG30, RGS-30, RGB-30, RG36, RGS-36, RGB-36, RG48, RGS-48 and RGB-48. The ranges were sold in various door colors including black matte, blue gloss, blue matte, DuraSnow, red gloss, red matte and white matte and multiple finishes including stainless steel, black stainless steel and DuraSnow, a cloudy steel finish. The recalled ranges were sold in three sizes, 30 inches, 36 inches and 48 inches. The ZLINE logo is printed on the bottom of the door. The model number is printed on a label on the back of the range. For ranges purchased after 2020, the model number is also printed on a label underneath the right side of the range top, visible when the oven door is open. Only ZLINE gas ranges with these model numbers are included in this recall.
The CPSC remedy for recall #24028 is these ranges were recalled in january 2023, and consumers were offered a repair. zline is expanding the remedies available to consumers to also include a replacement range or a refund. all consumers who have an affected range should immediately stop using the oven compartment, even if they have already had their range repaired as part of the prior recall. consumers who have received a repair are being contacted directly by zline with additional information and about the offer of an inspection, a replacement range or a refund. consumers who have not yet scheduled a repair as part of the recall should contact zline for information regarding available remedies. consumers may continue to use the range tops which are unaffected by the issue.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell ZLINE Expands Consumer Options in Recall of Gas Ranges; Serious Risk of Injury or Death from Carbon Monoxide Poisoning on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2024/ZLINE-Expands-Consumer-Options-in-Recall-of-Gas-Ranges-Serious-Risk-of-Injury-or-Death-from-Carbon-Monoxide-Poisoning. RecallDocket links to it from this page.
Sell on Shopify? Stay ahead of every CPSC recall.
RecallDocket automatically checks your catalog against new CPSC recalls and alerts you the moment one of your products is affected.
Install RecallDocket — free