Quick answer
Twin-Star International Recalls Infrared Quartz Electric Fireplaces Due to Fire Hazard; Sold Exclusively at Lowe's is CPSC recall #24023, announced on November 9, 2023. The CPSC cites the following hazard: This recall involves Twin-Star Style Selections 42-inch-wide, 5,200 BTU, Black Infrared Quartz Electric Fireplace with model No. 42HF295FGT manufactured before January 2023 and identified with the following date codes: 0521; 0322; 0422; 0522; 0622; 0722; and 0822. "Twin-Star International, Inc." and the model number are printed on the top panel of the fireplaces. The date code and serial number are printed on the back panel. The remedy is consumers should immediately stop using and unplug the recalled electric fireplace and contact twin-star for a refund of the purchase price. consumers should complete the online recall registration form at www.twinstarhome.com/recall or call twin-star for information on how to take part in this recall.. Affected brand: Twin-Star International Inc.
This recall involves Twin-Star Style Selections 42-inch-wide, 5,200 BTU, Black Infrared Quartz Electric Fireplace with model No. 42HF295FGT manufactured before January 2023 and identified with the following date codes: 0521; 0322; 0422; 0522; 0622; 0722; and 0822. "Twin-Star International, Inc." and the model number are printed on the top panel of the fireplaces. The date code and serial number are printed on the back panel.
Affected products
Style Selections 42-inch-wide Infrared Quartz Electric Fireplaces
Recalled brands
Twin-Star International Inc
Remedy
Consumers should immediately stop using and unplug the recalled electric fireplace and contact Twin-Star for a refund of the purchase price. Consumers should complete the online recall registration form at www.twinstarhome.com/recall or call Twin-Star for information on how to take part in this recall.
Recall date
November 9, 2023
CPSC recall #24023 covers Twin-Star International Recalls Infrared Quartz Electric Fireplaces Due to Fire Hazard; Sold Exclusively at Lowe's, announced by the U.S. Consumer Product Safety Commission on November 9, 2023. The CPSC cites the following hazard: This recall involves Twin-Star Style Selections 42-inch-wide, 5,200 BTU, Black Infrared Quartz Electric Fireplace with model No. 42HF295FGT manufactured before January 2023 and identified with the following date codes: 0521; 0322; 0422; 0522; 0622; 0722; and 0822. "Twin-Star International, Inc." and the model number are printed on the top panel of the fireplaces. The date code and serial number are printed on the back panel.
The CPSC remedy for recall #24023 is consumers should immediately stop using and unplug the recalled electric fireplace and contact twin-star for a refund of the purchase price. consumers should complete the online recall registration form at www.twinstarhome.com/recall or call twin-star for information on how to take part in this recall.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Twin-Star International Recalls Infrared Quartz Electric Fireplaces Due to Fire Hazard; Sold Exclusively at Lowe's on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2024/Twin-Star-International-Recalls-Infrared-Quartz-Electric-Fireplaces-Due-to-Fire-Hazard-Sold-Exclusively-at-Lowes. RecallDocket links to it from this page.
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