Quick answer
Polaris Recalls MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles Due to Serious Injury Hazard (Recall Alert) is CPSC recall #23788, announced on August 31, 2023. The CPSC cites the following hazard: This recall involves Polaris Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS snowmobiles. The recalled snowmobiles were sold in black and custom color combinations. "POLARIS" or "KHAOS" is stamped on the front side paneling of the vehicles. The VIN and Model Number are located on the right side of vehicle's frame. Consumers can enter their VIN at www.polaris.com/en-us/off-road-recalls/ to see if their snowmobile is included in any recalls. The remedy is consumers should immediately stop using the recalled snowmobiles and contact polaris or an authorized polaris dealer to schedule a free repair. polaris is offering consumers free replacement handlebar hooks that can be self-installed or installed by an authorized polaris dealer. polaris is notifying all dealers and registered owners directly.. Affected brand: Polaris Industries Inc..
This recall involves Polaris Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS snowmobiles. The recalled snowmobiles were sold in black and custom color combinations. "POLARIS" or "KHAOS" is stamped on the front side paneling of the vehicles. The VIN and Model Number are located on the right side of vehicle's frame. Consumers can enter their VIN at www.polaris.com/en-us/off-road-recalls/ to see if their snowmobile is included in any recalls.
Affected products
Polaris Snowmobiles, Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS
Recalled brands
Polaris Industries Inc.
Remedy
Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair. Polaris is offering consumers free replacement handlebar hooks that can be self-installed or installed by an authorized Polaris dealer. Polaris is notifying all dealers and registered owners directly.
Recall date
August 31, 2023
CPSC recall #23788 covers Polaris Recalls MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles Due to Serious Injury Hazard (Recall Alert), announced by the U.S. Consumer Product Safety Commission on August 31, 2023. The CPSC cites the following hazard: This recall involves Polaris Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS snowmobiles. The recalled snowmobiles were sold in black and custom color combinations. "POLARIS" or "KHAOS" is stamped on the front side paneling of the vehicles. The VIN and Model Number are located on the right side of vehicle's frame. Consumers can enter their VIN at www.polaris.com/en-us/off-road-recalls/ to see if their snowmobile is included in any recalls.
The CPSC remedy for recall #23788 is consumers should immediately stop using the recalled snowmobiles and contact polaris or an authorized polaris dealer to schedule a free repair. polaris is offering consumers free replacement handlebar hooks that can be self-installed or installed by an authorized polaris dealer. polaris is notifying all dealers and registered owners directly.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Polaris Recalls MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles Due to Serious Injury Hazard (Recall Alert) on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2023/Polaris-Recalls-MATRYX-PRO-RMK-and-MATRYX-RMK-KHAOS-Snowmobiles-Due-to-Serious-Injury-Hazard-Recall-Alert. RecallDocket links to it from this page.
Sell on Shopify? Stay ahead of every CPSC recall.
RecallDocket automatically checks your catalog against new CPSC recalls and alerts you the moment one of your products is affected.
Install RecallDocket — free