Quick answer
Multi-Purpose Kids Bike Helmets Recalled Due to Risk of Head Injury, Failure to Meet Bicycle Helmet Standard Requirements; Sold by Ecnup Exclusively on Amazon.com (Recall Alert) is CPSC recall #23785, announced on August 24, 2023. The CPSC cites the following hazard: This recall involves Ecnup Kids Bike Helmets in size Extra Small (XS), fitting a head circumference of about 18-1/2 to 20-1/2 inches. The helmets are pink, purple, blue, "dinosaur blue" or "aqua ocean world" with red removable padding, black straps and a black buckle. The serial number SL712-202201 and November 2022 are printed on a white label on the inside of the helmet. The remedy is consumers should immediately stop using the recalled helmets and contact ecnup for a full refund. to receive a refund, consumers should destroy the helmet by cutting off the straps, email photos of the helmet with the straps cut off to [email protected] to prove destruction, and then dispose of the recalled helmet. ecnup is contacting all purchasers directly.. Affected brand: ECNUP.
This recall involves Ecnup Kids Bike Helmets in size Extra Small (XS), fitting a head circumference of about 18-1/2 to 20-1/2 inches. The helmets are pink, purple, blue, "dinosaur blue" or "aqua ocean world" with red removable padding, black straps and a black buckle. The serial number SL712-202201 and November 2022 are printed on a white label on the inside of the helmet.
Affected products
Kids bike helmets
Recalled brands
ECNUP
Remedy
Consumers should immediately stop using the recalled helmets and contact Ecnup for a full refund. To receive a refund, consumers should destroy the helmet by cutting off the straps, email photos of the helmet with the straps cut off to [email protected] to prove destruction, and then dispose of the recalled helmet. Ecnup is contacting all purchasers directly.
Recall date
August 24, 2023
CPSC recall #23785 covers Multi-Purpose Kids Bike Helmets Recalled Due to Risk of Head Injury, Failure to Meet Bicycle Helmet Standard Requirements; Sold by Ecnup Exclusively on Amazon.com (Recall Alert), announced by the U.S. Consumer Product Safety Commission on August 24, 2023. The CPSC cites the following hazard: This recall involves Ecnup Kids Bike Helmets in size Extra Small (XS), fitting a head circumference of about 18-1/2 to 20-1/2 inches. The helmets are pink, purple, blue, "dinosaur blue" or "aqua ocean world" with red removable padding, black straps and a black buckle. The serial number SL712-202201 and November 2022 are printed on a white label on the inside of the helmet.
The CPSC remedy for recall #23785 is consumers should immediately stop using the recalled helmets and contact ecnup for a full refund. to receive a refund, consumers should destroy the helmet by cutting off the straps, email photos of the helmet with the straps cut off to [email protected] to prove destruction, and then dispose of the recalled helmet. ecnup is contacting all purchasers directly.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Multi-Purpose Kids Bike Helmets Recalled Due to Risk of Head Injury, Failure to Meet Bicycle Helmet Standard Requirements; Sold by Ecnup Exclusively on Amazon.com (Recall Alert) on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2023/Multi-Purpose-Kids-Bike-Helmets-Recalled-Due-to-Risk-of-Head-Injury-Failure-to-Meet-Bicycle-Helmet-Standard-Requirements-Sold-by-Ecnup-Exclusively-on-Amazon-com-Recall-Alert. RecallDocket links to it from this page.
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