GAF Energy Recalls Timberline Solar Energy Shingles Due to Fire Hazard (Recall Alert)

Active Recall Announced July 27, 2023 CPSC #23777

Quick answer

GAF Energy Recalls Timberline Solar Energy Shingles Due to Fire Hazard (Recall Alert) is CPSC recall #23777, announced on July 27, 2023. The CPSC cites the following hazard: This recall involves TLS-1 jumper modules and TLS-1 energy shingles that were installed as part of a residential solar energy system. The energy shingles are roof mounted and measure about 64 inches by 17 inches by 1 inch. They weigh about 10 pounds. The remedy is gaf energy will replace all jumper modules and check the electrical components of each solar shingle for defects, and repair free of charge. gaf energy has been remotely shutting off impacted systems until the remediation is complete and consumers will be compensated for monetary losses due to the loss of solar energy generation during that time. gaf energy is contacting known owners of the energy shingles directly by phone to schedule the repair and replacement of the recalled jumper modules and affected electrical components. if consumers have not been contacted by gaf energy, they should contact their installers to determine if their solar energy shingles' components are recalled.. Affected brand: GAF Energy LLC.

Hazard

This recall involves TLS-1 jumper modules and TLS-1 energy shingles that were installed as part of a residential solar energy system. The energy shingles are roof mounted and measure about 64 inches by 17 inches by 1 inch. They weigh about 10 pounds.

Affected products

Timberline Solar Energy Shingles

Recalled brands

GAF Energy LLC

Remedy

GAF Energy will replace all jumper modules and check the electrical components of each solar shingle for defects, and repair free of charge. GAF Energy has been remotely shutting off impacted systems until the remediation is complete and consumers will be compensated for monetary losses due to the loss of solar energy generation during that time. GAF Energy is contacting known owners of the energy shingles directly by phone to schedule the repair and replacement of the recalled jumper modules and affected electrical components. If consumers have not been contacted by GAF Energy, they should contact their installers to determine if their solar energy shingles' components are recalled.

Recall date

July 27, 2023

Categories

Timberline Solar Energy Shingles

Frequently asked questions

What is CPSC recall #23777?

CPSC recall #23777 covers GAF Energy Recalls Timberline Solar Energy Shingles Due to Fire Hazard (Recall Alert), announced by the U.S. Consumer Product Safety Commission on July 27, 2023. The CPSC cites the following hazard: This recall involves TLS-1 jumper modules and TLS-1 energy shingles that were installed as part of a residential solar energy system. The energy shingles are roof mounted and measure about 64 inches by 17 inches by 1 inch. They weigh about 10 pounds.

What is the remedy for recall #23777?

The CPSC remedy for recall #23777 is gaf energy will replace all jumper modules and check the electrical components of each solar shingle for defects, and repair free of charge. gaf energy has been remotely shutting off impacted systems until the remediation is complete and consumers will be compensated for monetary losses due to the loss of solar energy generation during that time. gaf energy is contacting known owners of the energy shingles directly by phone to schedule the repair and replacement of the recalled jumper modules and affected electrical components. if consumers have not been contacted by gaf energy, they should contact their installers to determine if their solar energy shingles' components are recalled.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell GAF Energy Recalls Timberline Solar Energy Shingles Due to Fire Hazard (Recall Alert) on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2023/GAF-Energy-Recalls-Timberline-Solar-Energy-Shingles-Due-to-Fire-Hazard-Recall-Alert. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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