Quick answer
Chamberlain Group Recalls LiftMaster myQ Garage Door Control Panels Due to Entrapment Hazard (Recall Alert) is CPSC recall #23725, announced on February 9, 2023. The CPSC cites the following hazard: This recall involves LiftMaster myQ garage door control panels, sold individually or with wall-mount residential jackshaft garage door openers. LiftMaster and myQ are printed on the front of the black control panels. The recalled control panels were manufactured between March 2022 and October 2022. The manufacture date, in MM/YY format, the model number and the UPC code are printed on a label located on the back of the unit. The following are the model numbers and UPC codes included in this recall: Model Numbers UPC Codes 8500MC 012381203536 8500CMC 012381203529 8500RGDMC 012381203543 RJO20MC 012381188246 RJO20CMC 012381191277 RJO20CHMC 012381191277 889LMMC 012381203611 889RGDMC 012381203628 041A7928-3MC 012381204304 The remedy is consumers should immediately contact the chamberlain group to receive a free repair kit, including shipping. the repair kit consists of a replacement garage door control panel and installation instructions. installation instructions can also be found at https://support.chamberlaingroup.com. chamberlain group is contacting all known purchasers directly.. Affected brands: Grupo Chamberlain S.de R.L. de C.V., Chamberlain Group LLC, owner of the LiftMaster brand.
This recall involves LiftMaster myQ garage door control panels, sold individually or with wall-mount residential jackshaft garage door openers. LiftMaster and myQ are printed on the front of the black control panels. The recalled control panels were manufactured between March 2022 and October 2022. The manufacture date, in MM/YY format, the model number and the UPC code are printed on a label located on the back of the unit. The following are the model numbers and UPC codes included in this recall: Model Numbers UPC Codes 8500MC 012381203536 8500CMC 012381203529 8500RGDMC 012381203543 RJO20MC 012381188246 RJO20CMC 012381191277 RJO20CHMC 012381191277 889LMMC 012381203611 889RGDMC 012381203628 041A7928-3MC 012381204304
Affected products
LiftMaster myQ Garage Door Control Panels
Recalled brands
Grupo Chamberlain S.de R.L. de C.V., Chamberlain Group LLC, owner of the LiftMaster brand
Remedy
Consumers should immediately contact the Chamberlain Group to receive a free repair kit, including shipping. The repair kit consists of a replacement garage door control panel and installation instructions. Installation instructions can also be found at https://support.chamberlaingroup.com. Chamberlain Group is contacting all known purchasers directly.
Recall date
February 9, 2023
CPSC recall #23725 covers Chamberlain Group Recalls LiftMaster myQ Garage Door Control Panels Due to Entrapment Hazard (Recall Alert), announced by the U.S. Consumer Product Safety Commission on February 9, 2023. The CPSC cites the following hazard: This recall involves LiftMaster myQ garage door control panels, sold individually or with wall-mount residential jackshaft garage door openers. LiftMaster and myQ are printed on the front of the black control panels. The recalled control panels were manufactured between March 2022 and October 2022. The manufacture date, in MM/YY format, the model number and the UPC code are printed on a label located on the back of the unit. The following are the model numbers and UPC codes included in this recall: Model Numbers UPC Codes 8500MC 012381203536 8500CMC 012381203529 8500RGDMC 012381203543 RJO20MC 012381188246 RJO20CMC 012381191277 RJO20CHMC 012381191277 889LMMC 012381203611 889RGDMC 012381203628 041A7928-3MC 012381204304
The CPSC remedy for recall #23725 is consumers should immediately contact the chamberlain group to receive a free repair kit, including shipping. the repair kit consists of a replacement garage door control panel and installation instructions. installation instructions can also be found at https://support.chamberlaingroup.com. chamberlain group is contacting all known purchasers directly.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Chamberlain Group Recalls LiftMaster myQ Garage Door Control Panels Due to Entrapment Hazard (Recall Alert) on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2023/Chamberlain-Group-Recalls-LiftMaster-myQ-Garage-Door-Control-Panels-Due-to-Entrapment-Hazard-Recall-Alert. RecallDocket links to it from this page.
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