LG Electronics Recalls Free-Standing 86-Inch Smart Televisions and Stands Due to Serious Tip-Over and Entrapment Hazards (Recall Alert)

Active Recall Announced January 12, 2023 CPSC #23721

Quick answer

LG Electronics Recalls Free-Standing 86-Inch Smart Televisions and Stands Due to Serious Tip-Over and Entrapment Hazards (Recall Alert) is CPSC recall #23721, announced on January 12, 2023. The CPSC cites the following hazard: This recall involves four LG Electronics 86-inch smart TV models with model numbers 86UQ8000AUB, 86UQ7070ZUD, 86UQ7590PUD, and 86NANO75UQA. The TVs (not including the stands) are 86 inches diagonally, 43.5 inches high, 76 inches wide, and 2.4 inches deep. They weigh approximately 100 pounds. The serial number of the recalled product begins with 202RM, 203RM, 204RM, 205RM, 206RM, 207RM, or 208RM and is located at the bottom right of the back of the TV, along with the model number. Consumers can also check the serial number by pressing the mute button, three times rapidly, on the original LG remote control provided with their TV. The remedy is consumers using the tv's supporting stand legs should immediately detach it and place the television in a safe location away from children. contact lg electronics for instructions on how to inspect the unit and to obtain replacement screws and stand parts, including help from a technician for a free repair. consumers who wall-mounted their tvs do not need to stop using their tvs.. Affected brands: LG Electronics Reynosa, S.A. de C.V., LG Electronics U.S.A. Inc..

Hazard

This recall involves four LG Electronics 86-inch smart TV models with model numbers 86UQ8000AUB, 86UQ7070ZUD, 86UQ7590PUD, and 86NANO75UQA. The TVs (not including the stands) are 86 inches diagonally, 43.5 inches high, 76 inches wide, and 2.4 inches deep. They weigh approximately 100 pounds. The serial number of the recalled product begins with 202RM, 203RM, 204RM, 205RM, 206RM, 207RM, or 208RM and is located at the bottom right of the back of the TV, along with the model number. Consumers can also check the serial number by pressing the mute button, three times rapidly, on the original LG remote control provided with their TV.

Affected products

LG 86-inch smart televisions and stands

Recalled brands

LG Electronics Reynosa, S.A. de C.V., LG Electronics U.S.A. Inc.

Remedy

Consumers using the TV's supporting stand legs should immediately detach it and place the television in a safe location away from children. Contact LG Electronics for instructions on how to inspect the unit and to obtain replacement screws and stand parts, including help from a technician for a free repair. Consumers who wall-mounted their TVs do not need to stop using their TVs.

Recall date

January 12, 2023

Categories

LG 86-inch smart televisions and stands

Frequently asked questions

What is CPSC recall #23721?

CPSC recall #23721 covers LG Electronics Recalls Free-Standing 86-Inch Smart Televisions and Stands Due to Serious Tip-Over and Entrapment Hazards (Recall Alert), announced by the U.S. Consumer Product Safety Commission on January 12, 2023. The CPSC cites the following hazard: This recall involves four LG Electronics 86-inch smart TV models with model numbers 86UQ8000AUB, 86UQ7070ZUD, 86UQ7590PUD, and 86NANO75UQA. The TVs (not including the stands) are 86 inches diagonally, 43.5 inches high, 76 inches wide, and 2.4 inches deep. They weigh approximately 100 pounds. The serial number of the recalled product begins with 202RM, 203RM, 204RM, 205RM, 206RM, 207RM, or 208RM and is located at the bottom right of the back of the TV, along with the model number. Consumers can also check the serial number by pressing the mute button, three times rapidly, on the original LG remote control provided with their TV.

What is the remedy for recall #23721?

The CPSC remedy for recall #23721 is consumers using the tv's supporting stand legs should immediately detach it and place the television in a safe location away from children. contact lg electronics for instructions on how to inspect the unit and to obtain replacement screws and stand parts, including help from a technician for a free repair. consumers who wall-mounted their tvs do not need to stop using their tvs.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell LG Electronics Recalls Free-Standing 86-Inch Smart Televisions and Stands Due to Serious Tip-Over and Entrapment Hazards (Recall Alert) on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2023/LG-Electronics-Recalls-Free-Standing-86-Inch-Smart-Televisions-and-Stands-Due-to-Serious-Tip-Over-and-Entrapment-Hazards-Recall-Alert. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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