Quick answer
E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert) is CPSC recall #23716, announced on December 15, 2022. The CPSC cites the following hazard: This recall involves the battery packs installed on Gyroor C3 e-bikes. C3 is printed on a label on the seat tube. The serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube. The remedy is consumers should stop using the battery packs on the recalled e-bikes immediately and contact gyroor for a repair in the form of a free replacement battery pack. gyroor is contacting all known purchasers directly.. Affected brands: Shenzhen Chirrey Technology Co., Ltd., Shenzhen Chitado Technology Co. Ltd., d/b/a Gyroor.
This recall involves the battery packs installed on Gyroor C3 e-bikes. C3 is printed on a label on the seat tube. The serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube.
Affected products
Gyroor C3 e-bikes
Recalled brands
Shenzhen Chirrey Technology Co., Ltd., Shenzhen Chitado Technology Co. Ltd., d/b/a Gyroor
Remedy
Consumers should stop using the battery packs on the recalled e-bikes immediately and contact Gyroor for a repair in the form of a free replacement battery pack. Gyroor is contacting all known purchasers directly.
Recall date
December 15, 2022
CPSC recall #23716 covers E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert), announced by the U.S. Consumer Product Safety Commission on December 15, 2022. The CPSC cites the following hazard: This recall involves the battery packs installed on Gyroor C3 e-bikes. C3 is printed on a label on the seat tube. The serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube.
The CPSC remedy for recall #23716 is consumers should stop using the battery packs on the recalled e-bikes immediately and contact gyroor for a repair in the form of a free replacement battery pack. gyroor is contacting all known purchasers directly.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert) on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2023/E-Bikes-Recalled-Due-to-Fire-and-Burn-Hazards-Distributed-by-Gyroor-Recall-Alert. RecallDocket links to it from this page.
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