E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert)

Active Recall Announced December 15, 2022 CPSC #23716

Quick answer

E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert) is CPSC recall #23716, announced on December 15, 2022. The CPSC cites the following hazard: This recall involves the battery packs installed on Gyroor C3 e-bikes. C3 is printed on a label on the seat tube. The serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube. The remedy is consumers should stop using the battery packs on the recalled e-bikes immediately and contact gyroor for a repair in the form of a free replacement battery pack. gyroor is contacting all known purchasers directly.. Affected brands: Shenzhen Chirrey Technology Co., Ltd., Shenzhen Chitado Technology Co. Ltd., d/b/a Gyroor.

Hazard

This recall involves the battery packs installed on Gyroor C3 e-bikes. C3 is printed on a label on the seat tube. The serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube.

Affected products

Gyroor C3 e-bikes

Recalled brands

Shenzhen Chirrey Technology Co., Ltd., Shenzhen Chitado Technology Co. Ltd., d/b/a Gyroor

Remedy

Consumers should stop using the battery packs on the recalled e-bikes immediately and contact Gyroor for a repair in the form of a free replacement battery pack. Gyroor is contacting all known purchasers directly.

Recall date

December 15, 2022

Categories

Gyroor C3 e-bikes

Frequently asked questions

What is CPSC recall #23716?

CPSC recall #23716 covers E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert), announced by the U.S. Consumer Product Safety Commission on December 15, 2022. The CPSC cites the following hazard: This recall involves the battery packs installed on Gyroor C3 e-bikes. C3 is printed on a label on the seat tube. The serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube.

What is the remedy for recall #23716?

The CPSC remedy for recall #23716 is consumers should stop using the battery packs on the recalled e-bikes immediately and contact gyroor for a repair in the form of a free replacement battery pack. gyroor is contacting all known purchasers directly.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert) on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2023/E-Bikes-Recalled-Due-to-Fire-and-Burn-Hazards-Distributed-by-Gyroor-Recall-Alert. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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