Quick answer
LG Energy Solution Michigan Recalls Home Energy Storage Batteries Due to Fire Hazard (Recall Alert) is CPSC recall #23705, announced on October 27, 2022. The CPSC cites the following hazard: This recall involves LG Energy Solution Model RESU 10H lithium-ion storage batteries that were installed as part of a residential energy solar panel system. The recalled batteries allow owners to capture and store energy from the solar panels. The batteries are wall mounted and measure about 29 by 36 by 8 inches. They weigh roughly 220 pounds. The LG logo is located on the top left side of the front panel. The serial number of the recalled product begins with R15563P3S and is located behind the access door of the RESU home battery. The remedy is lg energy solution michigan will arrange for remote software updates to recalled batteries that are connected online. the diagnostic software updates are designed to monitor the recalled battery cells and shut down the battery if a fire risk is detected. if the battery shuts down, please contact lg energy solution michigan for further instructions. do not attempt to turn the battery on again. lg energy solution michigan, its distributors, and its installers are contacting owners directly if their units are not connected online to arrange for a technician visit to manually update the diagnostic software.. Affected brand: LG Energy Solution Michigan Inc..
This recall involves LG Energy Solution Model RESU 10H lithium-ion storage batteries that were installed as part of a residential energy solar panel system. The recalled batteries allow owners to capture and store energy from the solar panels. The batteries are wall mounted and measure about 29 by 36 by 8 inches. They weigh roughly 220 pounds. The LG logo is located on the top left side of the front panel. The serial number of the recalled product begins with R15563P3S and is located behind the access door of the RESU home battery.
Affected products
LG Energy Solution "RESU 10H" Lithium-Ion Residential Energy Storage System Batteries
Recalled brands
LG Energy Solution Michigan Inc.
Remedy
LG Energy Solution Michigan will arrange for remote software updates to recalled batteries that are connected online. The diagnostic software updates are designed to monitor the recalled battery cells and shut down the battery if a fire risk is detected. If the battery shuts down, please contact LG Energy Solution Michigan for further instructions. Do not attempt to turn the battery on again. LG Energy Solution Michigan, its distributors, and its installers are contacting owners directly if their units are not connected online to arrange for a technician visit to manually update the diagnostic software.
Recall date
October 27, 2022
CPSC recall #23705 covers LG Energy Solution Michigan Recalls Home Energy Storage Batteries Due to Fire Hazard (Recall Alert), announced by the U.S. Consumer Product Safety Commission on October 27, 2022. The CPSC cites the following hazard: This recall involves LG Energy Solution Model RESU 10H lithium-ion storage batteries that were installed as part of a residential energy solar panel system. The recalled batteries allow owners to capture and store energy from the solar panels. The batteries are wall mounted and measure about 29 by 36 by 8 inches. They weigh roughly 220 pounds. The LG logo is located on the top left side of the front panel. The serial number of the recalled product begins with R15563P3S and is located behind the access door of the RESU home battery.
The CPSC remedy for recall #23705 is lg energy solution michigan will arrange for remote software updates to recalled batteries that are connected online. the diagnostic software updates are designed to monitor the recalled battery cells and shut down the battery if a fire risk is detected. if the battery shuts down, please contact lg energy solution michigan for further instructions. do not attempt to turn the battery on again. lg energy solution michigan, its distributors, and its installers are contacting owners directly if their units are not connected online to arrange for a technician visit to manually update the diagnostic software.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell LG Energy Solution Michigan Recalls Home Energy Storage Batteries Due to Fire Hazard (Recall Alert) on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2023/LG-Energy-Solution-Michigan-Recalls-Home-Energy-Storage-Batteries-Due-to-Fire-Hazard-Recall-Alert. RecallDocket links to it from this page.
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