Future Motion Recalls Onewheel Self-Balancing Electric Skateboards Due to Crash Hazard; Four Deaths Reported

Active Recall Announced September 29, 2023 CPSC #23299

Quick answer

Future Motion Recalls Onewheel Self-Balancing Electric Skateboards Due to Crash Hazard; Four Deaths Reported is CPSC recall #23299, announced on September 29, 2023. The CPSC cites the following hazard: This recall involves all models of Future Motion Onewheel self-balancing electric skateboards, including Onewheel (original), Onewheel+, Onewheel+ XR, Onewheel Pint, Onewheel Pint X and Onewheel GT. The model name is on the side of the skateboard. The Onewheel logo is printed on the rail of the skateboards. The remedy is consumers should immediately stop using the recalled onewheel electric skateboards. consumers with the onewheel gt, onewheel pint x, onewheel pint, or onewheel+ xr electric skateboards should download or update the onewheel app, and use the app to update the firmware on their board to include haptic buzz alert functionality. haptic buzz is a tactile and audible warning system that provides the rider with a buzzing sensation and sound when nearing the limits of the board or when in low battery or error states. the firmware update for the onewheel gt will be available within one week, with the firmware update for the pint x, pint, and xr launching within six weeks.. Affected brand: Future Motion Inc..

Hazard

This recall involves all models of Future Motion Onewheel self-balancing electric skateboards, including Onewheel (original), Onewheel+, Onewheel+ XR, Onewheel Pint, Onewheel Pint X and Onewheel GT. The model name is on the side of the skateboard. The Onewheel logo is printed on the rail of the skateboards.

Affected products

Onewheel Electric Skateboards (all models)

Recalled brands

Future Motion Inc.

Remedy

Consumers should immediately stop using the recalled Onewheel electric skateboards. Consumers with the Onewheel GT, Onewheel Pint X, Onewheel Pint, or Onewheel+ XR electric skateboards should download or update the Onewheel app, and use the app to update the firmware on their board to include Haptic Buzz alert functionality. Haptic Buzz is a tactile and audible warning system that provides the rider with a buzzing sensation and sound when nearing the limits of the board or when in low battery or error states. The firmware update for the Onewheel GT will be available within one week, with the firmware update for the Pint X, Pint, and XR launching within six weeks.

Recall date

September 29, 2023

Categories

Onewheel Electric Skateboards (all models)

Frequently asked questions

What is CPSC recall #23299?

CPSC recall #23299 covers Future Motion Recalls Onewheel Self-Balancing Electric Skateboards Due to Crash Hazard; Four Deaths Reported, announced by the U.S. Consumer Product Safety Commission on September 29, 2023. The CPSC cites the following hazard: This recall involves all models of Future Motion Onewheel self-balancing electric skateboards, including Onewheel (original), Onewheel+, Onewheel+ XR, Onewheel Pint, Onewheel Pint X and Onewheel GT. The model name is on the side of the skateboard. The Onewheel logo is printed on the rail of the skateboards.

What is the remedy for recall #23299?

The CPSC remedy for recall #23299 is consumers should immediately stop using the recalled onewheel electric skateboards. consumers with the onewheel gt, onewheel pint x, onewheel pint, or onewheel+ xr electric skateboards should download or update the onewheel app, and use the app to update the firmware on their board to include haptic buzz alert functionality. haptic buzz is a tactile and audible warning system that provides the rider with a buzzing sensation and sound when nearing the limits of the board or when in low battery or error states. the firmware update for the onewheel gt will be available within one week, with the firmware update for the pint x, pint, and xr launching within six weeks.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Future Motion Recalls Onewheel Self-Balancing Electric Skateboards Due to Crash Hazard; Four Deaths Reported on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2023/Future-Motion-Recalls-Onewheel-Self-Balancing-Electric-Skateboards-Due-to-Crash-Hazard-Four-Deaths-Reported. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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