Shimano Recalls Cranksets for Bicycles Due to Crash Hazard

Active Recall Announced September 21, 2023 CPSC #23294

Quick answer

Shimano Recalls Cranksets for Bicycles Due to Crash Hazard is CPSC recall #23294, announced on September 21, 2023. The CPSC cites the following hazard: This recall involves Shimano Ultegra FC-6800, Dura-Ace FC-9000, Ultegra FC-R8000, Dura-Ace FC-R9100 and FC-R9100P 11-Speed Bonded Hollowtech Road Cranksets manufactured prior to July 2019 sold individually and on bicycles sold by other manufacturers such as Trek and Specialized. A crankset is the component of the bicycle that the chain and pedals attach to for pedaling. The recalled models have printed 'Ultegra' or Dura Ace' logos on the arm. The affected models are pre-July 2019 production and have the following two letter production code on backside of the crank arm where the pedals are attached: KF, KG, KH, KI, KJ, KK, KL, LA, LB, LC, LD, LE, LF, LG, LH, LI, LJ, LK, LL, MA, MB, MC, MD, ME, MF, MG, MH, MI, MJ, MK, ML, NA, NB, NC, ND, NE, NF, NG, NH, NI, NJ, NK, NL, OA, OB, OC, OD, OE, OF, OG, OH, OI, OJ, OK, OL, PA, PB, PC, PD, PE, PF, PG, PH, PI, PJ, PK, PL, QA, QB, QC, QD, QE, QF, QG, QH, QI, QJ, QK, QL, RA, RB, RC, RD, RE, and RF. The remedy is consumers should immediately stop using the cranksets manufactured before july 1, 2019, and contact an authorized shimano dealer to schedule a free crankset inspection. only consumers whose cranksets show signs of bonding separation or delamination during the inspection will be provided a free replacement crankset and installation.. Affected brand: Shimano North America Bicycle Inc..

Hazard

This recall involves Shimano Ultegra FC-6800, Dura-Ace FC-9000, Ultegra FC-R8000, Dura-Ace FC-R9100 and FC-R9100P 11-Speed Bonded Hollowtech Road Cranksets manufactured prior to July 2019 sold individually and on bicycles sold by other manufacturers such as Trek and Specialized. A crankset is the component of the bicycle that the chain and pedals attach to for pedaling. The recalled models have printed 'Ultegra' or Dura Ace' logos on the arm. The affected models are pre-July 2019 production and have the following two letter production code on backside of the crank arm where the pedals are attached: KF, KG, KH, KI, KJ, KK, KL, LA, LB, LC, LD, LE, LF, LG, LH, LI, LJ, LK, LL, MA, MB, MC, MD, ME, MF, MG, MH, MI, MJ, MK, ML, NA, NB, NC, ND, NE, NF, NG, NH, NI, NJ, NK, NL, OA, OB, OC, OD, OE, OF, OG, OH, OI, OJ, OK, OL, PA, PB, PC, PD, PE, PF, PG, PH, PI, PJ, PK, PL, QA, QB, QC, QD, QE, QF, QG, QH, QI, QJ, QK, QL, RA, RB, RC, RD, RE, and RF.

Affected products

11-Speed Bonded Hollowtech II Road Cranksets

Recalled brands

Shimano North America Bicycle Inc.

Remedy

Consumers should immediately stop using the cranksets manufactured before July 1, 2019, and contact an authorized Shimano dealer to schedule a free crankset inspection. Only consumers whose cranksets show signs of bonding separation or delamination during the inspection will be provided a free replacement crankset and installation.

Recall date

September 21, 2023

Categories

11-Speed Bonded Hollowtech II Road Cranksets

Frequently asked questions

What is CPSC recall #23294?

CPSC recall #23294 covers Shimano Recalls Cranksets for Bicycles Due to Crash Hazard, announced by the U.S. Consumer Product Safety Commission on September 21, 2023. The CPSC cites the following hazard: This recall involves Shimano Ultegra FC-6800, Dura-Ace FC-9000, Ultegra FC-R8000, Dura-Ace FC-R9100 and FC-R9100P 11-Speed Bonded Hollowtech Road Cranksets manufactured prior to July 2019 sold individually and on bicycles sold by other manufacturers such as Trek and Specialized. A crankset is the component of the bicycle that the chain and pedals attach to for pedaling. The recalled models have printed 'Ultegra' or Dura Ace' logos on the arm. The affected models are pre-July 2019 production and have the following two letter production code on backside of the crank arm where the pedals are attached: KF, KG, KH, KI, KJ, KK, KL, LA, LB, LC, LD, LE, LF, LG, LH, LI, LJ, LK, LL, MA, MB, MC, MD, ME, MF, MG, MH, MI, MJ, MK, ML, NA, NB, NC, ND, NE, NF, NG, NH, NI, NJ, NK, NL, OA, OB, OC, OD, OE, OF, OG, OH, OI, OJ, OK, OL, PA, PB, PC, PD, PE, PF, PG, PH, PI, PJ, PK, PL, QA, QB, QC, QD, QE, QF, QG, QH, QI, QJ, QK, QL, RA, RB, RC, RD, RE, and RF.

What is the remedy for recall #23294?

The CPSC remedy for recall #23294 is consumers should immediately stop using the cranksets manufactured before july 1, 2019, and contact an authorized shimano dealer to schedule a free crankset inspection. only consumers whose cranksets show signs of bonding separation or delamination during the inspection will be provided a free replacement crankset and installation.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Shimano Recalls Cranksets for Bicycles Due to Crash Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2023/Shimano-Recalls-Cranksets-for-Bicycles-Due-to-Crash-Hazard. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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