Quick answer
Prime-Line Recalls Glass Doorknobs Due to Laceration Hazard is CPSC recall #23271, announced on August 31, 2023. The CPSC cites the following hazard: This recall involves Prime-Line glass doorknobs sold under the Defender Security, Gate-House and Reliabilt brand names. The doorknobs all utilize fluted glass knobs and were sold in bronze, brass, satin nickel, matte black and chrome finishes. The following model numbers are included in this recall: E 2279; E 2279-L; E 2311; E 2317; E 2328; E 2496; E 2497; E 2536; E 2536-L; E 2537; E 2537-L, E 2750, and E 2797. The model number is printed on the top right side of the packaging. The remedy is consumers should immediately stop using the recalled doorknobs and contact prime-line for instructions on how to receive a full refund.. Affected brand: Prime-Line Products LLC.
This recall involves Prime-Line glass doorknobs sold under the Defender Security, Gate-House and Reliabilt brand names. The doorknobs all utilize fluted glass knobs and were sold in bronze, brass, satin nickel, matte black and chrome finishes. The following model numbers are included in this recall: E 2279; E 2279-L; E 2311; E 2317; E 2328; E 2496; E 2497; E 2536; E 2536-L; E 2537; E 2537-L, E 2750, and E 2797. The model number is printed on the top right side of the packaging.
Affected products
Glass Doorknobs
Recalled brands
Prime-Line Products LLC
Remedy
Consumers should immediately stop using the recalled doorknobs and contact Prime-Line for instructions on how to receive a full refund.
Recall date
August 31, 2023
CPSC recall #23271 covers Prime-Line Recalls Glass Doorknobs Due to Laceration Hazard, announced by the U.S. Consumer Product Safety Commission on August 31, 2023. The CPSC cites the following hazard: This recall involves Prime-Line glass doorknobs sold under the Defender Security, Gate-House and Reliabilt brand names. The doorknobs all utilize fluted glass knobs and were sold in bronze, brass, satin nickel, matte black and chrome finishes. The following model numbers are included in this recall: E 2279; E 2279-L; E 2311; E 2317; E 2328; E 2496; E 2497; E 2536; E 2536-L; E 2537; E 2537-L, E 2750, and E 2797. The model number is printed on the top right side of the packaging.
The CPSC remedy for recall #23271 is consumers should immediately stop using the recalled doorknobs and contact prime-line for instructions on how to receive a full refund.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Prime-Line Recalls Glass Doorknobs Due to Laceration Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2023/Prime-Line-Recalls-Glass-Doorknobs-Due-to-Laceration-Hazard. RecallDocket links to it from this page.
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