Quick answer
Apollo Recalls Phantom Electric Scooters Due to Fall and Injury Hazards is CPSC recall #23270, announced on August 31, 2023. The CPSC cites the following hazard: This recall involves the Apollo Phantom V1, V2 and 60V Electric Scooters models. The scooter has one stem bolt that connects the stem of the scooter with the front suspension and wheel assembly. "Apollo" is printed on the stem of the scooter and "Apollo Phantom" is displayed on the rear left side of the grip tape on the deck of the scooter. "Apollo Phantom" is also listed on the bottom of the scooter with the model year. The remedy is consumers should immediately stop using the recalled scooters and contact apollo for a free replacement bolt to repair the scooter. the firm will send instructions with a video link demonstrating how consumers can install the new bolt on their scooter at home. apollo will also make its servicing and partner locations available to any customers to have the bolt replaced or tightened free of charge. apollo is contacting all known purchasers directly.. Affected brand: Apollo Imports Inc..
This recall involves the Apollo Phantom V1, V2 and 60V Electric Scooters models. The scooter has one stem bolt that connects the stem of the scooter with the front suspension and wheel assembly. "Apollo" is printed on the stem of the scooter and "Apollo Phantom" is displayed on the rear left side of the grip tape on the deck of the scooter. "Apollo Phantom" is also listed on the bottom of the scooter with the model year.
Affected products
Apollo Phantom Electric Scooters
Recalled brands
Apollo Imports Inc.
Remedy
Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement bolt to repair the scooter. The firm will send instructions with a video link demonstrating how consumers can install the new bolt on their scooter at home. Apollo will also make its servicing and partner locations available to any customers to have the bolt replaced or tightened free of charge. Apollo is contacting all known purchasers directly.
Recall date
August 31, 2023
CPSC recall #23270 covers Apollo Recalls Phantom Electric Scooters Due to Fall and Injury Hazards, announced by the U.S. Consumer Product Safety Commission on August 31, 2023. The CPSC cites the following hazard: This recall involves the Apollo Phantom V1, V2 and 60V Electric Scooters models. The scooter has one stem bolt that connects the stem of the scooter with the front suspension and wheel assembly. "Apollo" is printed on the stem of the scooter and "Apollo Phantom" is displayed on the rear left side of the grip tape on the deck of the scooter. "Apollo Phantom" is also listed on the bottom of the scooter with the model year.
The CPSC remedy for recall #23270 is consumers should immediately stop using the recalled scooters and contact apollo for a free replacement bolt to repair the scooter. the firm will send instructions with a video link demonstrating how consumers can install the new bolt on their scooter at home. apollo will also make its servicing and partner locations available to any customers to have the bolt replaced or tightened free of charge. apollo is contacting all known purchasers directly.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Apollo Recalls Phantom Electric Scooters Due to Fall and Injury Hazards on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2023/Apollo-Recalls-Phantom-Electric-Scooters-Due-to-Fall-and-Injury-Hazards. RecallDocket links to it from this page.
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