Jetson Electric Bikes Recalls Nova and Star 3-Wheel Kick Children's Scooters Due to Fall Hazard

Active Recall Announced June 1, 2023 CPSC #23211

Quick answer

Jetson Electric Bikes Recalls Nova and Star 3-Wheel Kick Children's Scooters Due to Fall Hazard is CPSC recall #23211, announced on June 1, 2023. The CPSC cites the following hazard: This recall involves Jetson Nova and Star 3-Wheel Kick Scooters. The scooters were sold in five colors including green, teal, blue, purple and red. The scooters measure about 23 inches tall by 11 inches wide by 5.8 inches deep. A label on the base of the scooters has the model and serial numbers. Only scooters with the following model and serial numbers are included in the recall: Model Serial Numbers JNOVA-BLU 61302BLU072200001 to 61302BLU072203800 JNOVA-GRN 61302GRN082200001 to 61425GRN112200900 JNOVA-PUR 61302PUR072200001 to 61302PUR072203790 JNOVA-RED 61302RED072200001 to 61302RED072203800 JSTAR-CAN-BLU 61363BLU072221121 to 61363BLU0722013468 The remedy is consumers should immediately stop using the recalled jetson nova and star 3-wheel kick scooters and contact jetson for a free repair kit. the kit includes two screws, two bolts and an allen key, along with repair instructions and a qr code link to an installation video. consumers will not need additional tools to install the repair kit.. Affected brand: Jetson Electric Bikes.

Hazard

This recall involves Jetson Nova and Star 3-Wheel Kick Scooters. The scooters were sold in five colors including green, teal, blue, purple and red. The scooters measure about 23 inches tall by 11 inches wide by 5.8 inches deep. A label on the base of the scooters has the model and serial numbers. Only scooters with the following model and serial numbers are included in the recall: Model Serial Numbers JNOVA-BLU 61302BLU072200001 to 61302BLU072203800 JNOVA-GRN 61302GRN082200001 to 61425GRN112200900 JNOVA-PUR 61302PUR072200001 to 61302PUR072203790 JNOVA-RED 61302RED072200001 to 61302RED072203800 JSTAR-CAN-BLU 61363BLU072221121 to 61363BLU0722013468

Affected products

Jetson Nova and Star 3-Wheel Kick Scooters

Recalled brands

Jetson Electric Bikes

Remedy

Consumers should immediately stop using the recalled Jetson Nova and Star 3-Wheel Kick Scooters and contact Jetson for a free repair kit. The kit includes two screws, two bolts and an Allen key, along with repair instructions and a QR code link to an installation video. Consumers will not need additional tools to install the repair kit.

Recall date

June 1, 2023

Categories

Jetson Nova and Star 3-Wheel Kick Scooters

Frequently asked questions

What is CPSC recall #23211?

CPSC recall #23211 covers Jetson Electric Bikes Recalls Nova and Star 3-Wheel Kick Children's Scooters Due to Fall Hazard, announced by the U.S. Consumer Product Safety Commission on June 1, 2023. The CPSC cites the following hazard: This recall involves Jetson Nova and Star 3-Wheel Kick Scooters. The scooters were sold in five colors including green, teal, blue, purple and red. The scooters measure about 23 inches tall by 11 inches wide by 5.8 inches deep. A label on the base of the scooters has the model and serial numbers. Only scooters with the following model and serial numbers are included in the recall: Model Serial Numbers JNOVA-BLU 61302BLU072200001 to 61302BLU072203800 JNOVA-GRN 61302GRN082200001 to 61425GRN112200900 JNOVA-PUR 61302PUR072200001 to 61302PUR072203790 JNOVA-RED 61302RED072200001 to 61302RED072203800 JSTAR-CAN-BLU 61363BLU072221121 to 61363BLU0722013468

What is the remedy for recall #23211?

The CPSC remedy for recall #23211 is consumers should immediately stop using the recalled jetson nova and star 3-wheel kick scooters and contact jetson for a free repair kit. the kit includes two screws, two bolts and an allen key, along with repair instructions and a qr code link to an installation video. consumers will not need additional tools to install the repair kit.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Jetson Electric Bikes Recalls Nova and Star 3-Wheel Kick Children's Scooters Due to Fall Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2023/Jetson-Electric-Bikes-Recalls-Nova-and-Star-3-Wheel-Kick-Childrens-Scooters-Due-to-Fall-Hazard. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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