Quick answer
The Laundress Recalls Fabric Conditioners Due to Chemical Hazard, Including Previously Recalled Units is CPSC recall #23172, announced on March 31, 2023. The CPSC cites the following hazard: This recall involves The Laundress Fabric Conditioner products, a complete list of which is available at www.TheLaundressRecall.com. All recalled products have "The Laundress - New York" printed at the top of the label. The remedy is consumers should immediately stop using the recalled fabric conditioners and contact the laundress for instructions to receive a full refund. consumers who have previously requested a refund for these products in response to the laundress' december 2022 recall and reimbursement program should not submit a new request. consumers who purchased the recalled products on or after january 2021 can request a refund using either a photo of the lot code with their initials and the date written in marker or a receipt, or if purchased through www.thelaundress.com, consumers can submit their e-mail address for a refund. consumers who purchased the recalled products before january 2021 should take a photo of the lot code with their initials and the date written in marker and contact the laundress for a full refund of the purchase price, with receipt, or of the manufacturer's suggested retail price, without receipt.. Affected brand: The Laundress, a subsidiary of Conopco Inc., d/b/a Unilever.
This recall involves The Laundress Fabric Conditioner products, a complete list of which is available at www.TheLaundressRecall.com. All recalled products have "The Laundress - New York" printed at the top of the label.
Affected products
The Laundress Fabric Conditioners
Recalled brands
The Laundress, a subsidiary of Conopco Inc., d/b/a Unilever
Remedy
Consumers should immediately stop using the recalled fabric conditioners and contact The Laundress for instructions to receive a full refund. Consumers who have previously requested a refund for these products in response to The Laundress' December 2022 recall and reimbursement program should not submit a new request. Consumers who purchased the recalled products on or after January 2021 can request a refund using either a photo of the lot code with their initials and the date written in marker or a receipt, or if purchased through www.TheLaundress.com, consumers can submit their e-mail address for a refund. Consumers who purchased the recalled products before January 2021 should take a photo of the lot code with their initials and the date written in marker and contact The Laundress for a full refund of the purchase price, with receipt, or of the manufacturer's suggested retail price, without receipt.
Recall date
March 31, 2023
CPSC recall #23172 covers The Laundress Recalls Fabric Conditioners Due to Chemical Hazard, Including Previously Recalled Units, announced by the U.S. Consumer Product Safety Commission on March 31, 2023. The CPSC cites the following hazard: This recall involves The Laundress Fabric Conditioner products, a complete list of which is available at www.TheLaundressRecall.com. All recalled products have "The Laundress - New York" printed at the top of the label.
The CPSC remedy for recall #23172 is consumers should immediately stop using the recalled fabric conditioners and contact the laundress for instructions to receive a full refund. consumers who have previously requested a refund for these products in response to the laundress' december 2022 recall and reimbursement program should not submit a new request. consumers who purchased the recalled products on or after january 2021 can request a refund using either a photo of the lot code with their initials and the date written in marker or a receipt, or if purchased through www.thelaundress.com, consumers can submit their e-mail address for a refund. consumers who purchased the recalled products before january 2021 should take a photo of the lot code with their initials and the date written in marker and contact the laundress for a full refund of the purchase price, with receipt, or of the manufacturer's suggested retail price, without receipt.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell The Laundress Recalls Fabric Conditioners Due to Chemical Hazard, Including Previously Recalled Units on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2023/The-Laundress-Recalls-Fabric-Conditioners-Due-to-Chemical-Hazard-Including-Previously-Recalled-Units. RecallDocket links to it from this page.
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