SOUNDBOKS Recalls Bluetooth Speakers with Lithium-Ion Batteries Due to Fire Hazard (Recall Alert)

Active Recall Announced March 31, 2022 CPSC #22737

Quick answer

SOUNDBOKS Recalls Bluetooth Speakers with Lithium-Ion Batteries Due to Fire Hazard (Recall Alert) is CPSC recall #22737, announced on March 31, 2022. The CPSC cites the following hazard: This recall involves SOUNDBOKS (Gen. 3) Bluetooth performance speakers with BATTERYBOKS 3 lithium-ion batteries. The speaker measures about 26.5 inches high by 17 inches wide by 13 inches deep. The grill cover of the speaker was sold in black, white, orange, red or blue. The battery is removable from the speaker and connects through a slot on the side of the speaker, opposite the user interface. Each speaker has a unique serial number printed in the slot-in compartment where the battery goes. Consumers should reference the speaker serial number when contacting SOUNDBOKS. The remedy is consumers should immediately stop using the recalled speakers, remove the battery and contact the firm to receive a new battery including shipping. soundboks will provide free replacement lithium-ion batteries and a $100 credit toward purchases at soundboks web shop, as well as instructions for properly disposing of lithium-ion batteries according to federal and state regulations. soundboks has notified all known owners directly to stop using the recalled speakers.. Affected brand: SOUNDBOKS Inc..

Hazard

This recall involves SOUNDBOKS (Gen. 3) Bluetooth performance speakers with BATTERYBOKS 3 lithium-ion batteries. The speaker measures about 26.5 inches high by 17 inches wide by 13 inches deep. The grill cover of the speaker was sold in black, white, orange, red or blue. The battery is removable from the speaker and connects through a slot on the side of the speaker, opposite the user interface. Each speaker has a unique serial number printed in the slot-in compartment where the battery goes. Consumers should reference the speaker serial number when contacting SOUNDBOKS.

Affected products

SOUNDBOKS (Gen. 3) Bluetooth Speakers with Lithium-Ion Batteries

Recalled brands

SOUNDBOKS Inc.

Remedy

Consumers should immediately stop using the recalled speakers, remove the battery and contact the firm to receive a new battery including shipping. SOUNDBOKS will provide free replacement lithium-ion batteries and a $100 credit toward purchases at SOUNDBOKS web shop, as well as instructions for properly disposing of lithium-ion batteries according to federal and state regulations. SOUNDBOKS has notified all known owners directly to stop using the recalled speakers.

Recall date

March 31, 2022

Categories

SOUNDBOKS (Gen. 3) Bluetooth Speakers with Lithium-Ion Batteries

Frequently asked questions

What is CPSC recall #22737?

CPSC recall #22737 covers SOUNDBOKS Recalls Bluetooth Speakers with Lithium-Ion Batteries Due to Fire Hazard (Recall Alert), announced by the U.S. Consumer Product Safety Commission on March 31, 2022. The CPSC cites the following hazard: This recall involves SOUNDBOKS (Gen. 3) Bluetooth performance speakers with BATTERYBOKS 3 lithium-ion batteries. The speaker measures about 26.5 inches high by 17 inches wide by 13 inches deep. The grill cover of the speaker was sold in black, white, orange, red or blue. The battery is removable from the speaker and connects through a slot on the side of the speaker, opposite the user interface. Each speaker has a unique serial number printed in the slot-in compartment where the battery goes. Consumers should reference the speaker serial number when contacting SOUNDBOKS.

What is the remedy for recall #22737?

The CPSC remedy for recall #22737 is consumers should immediately stop using the recalled speakers, remove the battery and contact the firm to receive a new battery including shipping. soundboks will provide free replacement lithium-ion batteries and a $100 credit toward purchases at soundboks web shop, as well as instructions for properly disposing of lithium-ion batteries according to federal and state regulations. soundboks has notified all known owners directly to stop using the recalled speakers.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell SOUNDBOKS Recalls Bluetooth Speakers with Lithium-Ion Batteries Due to Fire Hazard (Recall Alert) on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2022/SOUNDBOKS-Recalls-Bluetooth-Speakers-with-Lithium-Ion-Batteries-Due-to-Fire-Hazard-Recall-Alert. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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