Zeno Recalls Infant Walkers Due to Fall and Entrapment Hazards (Recall Alert)

Active Recall Announced February 17, 2022 CPSC #22724

Quick answer

Zeno Recalls Infant Walkers Due to Fall and Entrapment Hazards (Recall Alert) is CPSC recall #22724, announced on February 17, 2022. The CPSC cites the following hazard: This recall involves Zeno collapsible infant walkers with adjustable height settings. The walkers have a black, teal, pink or gray frame; a gray or black seat and a white, teal or pink tray. Some styles have toy attachments and a push handle and "Babywalker" stitched on the seat back. The remedy is consumers should immediately stop using the recalled infant walkers and contact zeno via e-mail to receive a shipping label to return the infant walker free of charge. upon receipt of the infant walker, consumers will be issued a full refund of the purchase price. zeno is notifying all known purchasers directly.. Affected brand: Zeno Inc..

Hazard

This recall involves Zeno collapsible infant walkers with adjustable height settings. The walkers have a black, teal, pink or gray frame; a gray or black seat and a white, teal or pink tray. Some styles have toy attachments and a push handle and "Babywalker" stitched on the seat back.

Affected products

Infant Walkers

Recalled brands

Zeno Inc.

Remedy

Consumers should immediately stop using the recalled infant walkers and contact Zeno via e-mail to receive a shipping label to return the infant walker free of charge. Upon receipt of the infant walker, consumers will be issued a full refund of the purchase price. Zeno is notifying all known purchasers directly.

Recall date

February 17, 2022

Categories

Infant Walkers

Frequently asked questions

What is CPSC recall #22724?

CPSC recall #22724 covers Zeno Recalls Infant Walkers Due to Fall and Entrapment Hazards (Recall Alert), announced by the U.S. Consumer Product Safety Commission on February 17, 2022. The CPSC cites the following hazard: This recall involves Zeno collapsible infant walkers with adjustable height settings. The walkers have a black, teal, pink or gray frame; a gray or black seat and a white, teal or pink tray. Some styles have toy attachments and a push handle and "Babywalker" stitched on the seat back.

What is the remedy for recall #22724?

The CPSC remedy for recall #22724 is consumers should immediately stop using the recalled infant walkers and contact zeno via e-mail to receive a shipping label to return the infant walker free of charge. upon receipt of the infant walker, consumers will be issued a full refund of the purchase price. zeno is notifying all known purchasers directly.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Zeno Recalls Infant Walkers Due to Fall and Entrapment Hazards (Recall Alert) on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2022/Zeno-Recalls-Infant-Walkers-Due-to-Fall-and-Entrapment-Hazards-Recall-Alert. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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