Johnson Health Tech Recalls Matrix T1 and T3 Commercial Treadmills Due to Fire Hazard (Recall Alert)

Active Recall Announced January 28, 2022 CPSC #22718

Quick answer

Johnson Health Tech Recalls Matrix T1 and T3 Commercial Treadmills Due to Fire Hazard (Recall Alert) is CPSC recall #22718, announced on January 28, 2022. The CPSC cites the following hazard: This recall involves the Matrix Fitness T1X, T1xe, T3x and T3xh treadmills. The treadmill has a running platform that measures 60 inches long by 20 inches wide, a 33-inch-wide console and a straight power cord with no power cord bracket. Matrix is printed on the treadmill console masts. The model name and the serial number are located on the connecting bar at the bottom of the machine near the power socket. The serial number is comprised of the letters TM, a three-digit model number, the manufacture date in YY/MM format, followed by a five-digit serial. The recalled treadmills were manufactured from January 2009 through January 2018. The treadmills with the following serial numbers are included in this recall: MODEL NAME SERIAL NUMBER RANGES T1x/T1xe TM5070901##### through TM5071210##### T3x/T3xe TM5090901##### through TM5091311##### T1x/T1xe TM5141006##### through TM5141101##### T1x/T1xe TM5221105##### through TM5221801##### T3x/T3xe TM5231006##### through TM5231801##### T3xh TM5261412##### through TM5261801##### The remedy is exercise facilities should ensure that the power cord is completely inserted into the power socket on the treadmills prior to each use, until repaired. contact johnson health tech north america to schedule a free installation of a power cord bracket. johnson health tech north america is contacting all known purchasers directly.. Affected brand: Johnson Health Tech North America Inc..

Hazard

This recall involves the Matrix Fitness T1X, T1xe, T3x and T3xh treadmills. The treadmill has a running platform that measures 60 inches long by 20 inches wide, a 33-inch-wide console and a straight power cord with no power cord bracket. Matrix is printed on the treadmill console masts. The model name and the serial number are located on the connecting bar at the bottom of the machine near the power socket. The serial number is comprised of the letters TM, a three-digit model number, the manufacture date in YY/MM format, followed by a five-digit serial. The recalled treadmills were manufactured from January 2009 through January 2018. The treadmills with the following serial numbers are included in this recall: MODEL NAME SERIAL NUMBER RANGES T1x/T1xe TM5070901##### through TM5071210##### T3x/T3xe TM5090901##### through TM5091311##### T1x/T1xe TM5141006##### through TM5141101##### T1x/T1xe TM5221105##### through TM5221801##### T3x/T3xe TM5231006##### through TM5231801##### T3xh TM5261412##### through TM5261801#####

Affected products

Matrix T1 and T3 Series Commercial Treadmills

Recalled brands

Johnson Health Tech North America Inc.

Remedy

Exercise facilities should ensure that the power cord is completely inserted into the power socket on the treadmills prior to each use, until repaired. Contact Johnson Health Tech North America to schedule a free installation of a power cord bracket. Johnson Health Tech North America is contacting all known purchasers directly.

Recall date

January 28, 2022

Categories

Matrix T1 and T3 Series Commercial Treadmills

Frequently asked questions

What is CPSC recall #22718?

CPSC recall #22718 covers Johnson Health Tech Recalls Matrix T1 and T3 Commercial Treadmills Due to Fire Hazard (Recall Alert), announced by the U.S. Consumer Product Safety Commission on January 28, 2022. The CPSC cites the following hazard: This recall involves the Matrix Fitness T1X, T1xe, T3x and T3xh treadmills. The treadmill has a running platform that measures 60 inches long by 20 inches wide, a 33-inch-wide console and a straight power cord with no power cord bracket. Matrix is printed on the treadmill console masts. The model name and the serial number are located on the connecting bar at the bottom of the machine near the power socket. The serial number is comprised of the letters TM, a three-digit model number, the manufacture date in YY/MM format, followed by a five-digit serial. The recalled treadmills were manufactured from January 2009 through January 2018. The treadmills with the following serial numbers are included in this recall: MODEL NAME SERIAL NUMBER RANGES T1x/T1xe TM5070901##### through TM5071210##### T3x/T3xe TM5090901##### through TM5091311##### T1x/T1xe TM5141006##### through TM5141101##### T1x/T1xe TM5221105##### through TM5221801##### T3x/T3xe TM5231006##### through TM5231801##### T3xh TM5261412##### through TM5261801#####

What is the remedy for recall #22718?

The CPSC remedy for recall #22718 is exercise facilities should ensure that the power cord is completely inserted into the power socket on the treadmills prior to each use, until repaired. contact johnson health tech north america to schedule a free installation of a power cord bracket. johnson health tech north america is contacting all known purchasers directly.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Johnson Health Tech Recalls Matrix T1 and T3 Commercial Treadmills Due to Fire Hazard (Recall Alert) on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2022/Johnson-Health-Tech-Recalls-Matrix-T1-and-T3-Commercial-Treadmills-Due-to-Fire-Hazard-Recall-Alert. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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