Custom Elevator Recalls Residential Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children; One Death Reported

Active Recall Announced September 29, 2022 CPSC #22235

Quick answer

Custom Elevator Recalls Residential Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children; One Death Reported is CPSC recall #22235, announced on September 29, 2022. The CPSC cites the following hazard: This recall involves select Custom Elevator residential elevators with either hydraulic drives (HYD) or winding drum drives (WD). The Custom Elevator brand name is located on the controllers and hydraulic power unit. The elevators are used in consumers' homes. The remedy is consumers should keep young children away from the recalled residential elevators and contact custom elevator for instructions on how to measure for space guards to correct any hazardous gap. space guards will be provided free of charge and assistance with space guard installation will be provided upon request.. Affected brand: Custom Elevator.

Hazard

This recall involves select Custom Elevator residential elevators with either hydraulic drives (HYD) or winding drum drives (WD). The Custom Elevator brand name is located on the controllers and hydraulic power unit. The elevators are used in consumers' homes.

Affected products

Residential elevators

Recalled brands

Custom Elevator

Remedy

Consumers should keep young children away from the recalled residential elevators and contact Custom Elevator for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided upon request.

Recall date

September 29, 2022

Categories

Residential elevators

Frequently asked questions

What is CPSC recall #22235?

CPSC recall #22235 covers Custom Elevator Recalls Residential Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children; One Death Reported, announced by the U.S. Consumer Product Safety Commission on September 29, 2022. The CPSC cites the following hazard: This recall involves select Custom Elevator residential elevators with either hydraulic drives (HYD) or winding drum drives (WD). The Custom Elevator brand name is located on the controllers and hydraulic power unit. The elevators are used in consumers' homes.

What is the remedy for recall #22235?

The CPSC remedy for recall #22235 is consumers should keep young children away from the recalled residential elevators and contact custom elevator for instructions on how to measure for space guards to correct any hazardous gap. space guards will be provided free of charge and assistance with space guard installation will be provided upon request.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Custom Elevator Recalls Residential Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children; One Death Reported on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2022/Custom-Elevator-Recalls-Residential-Elevators-Due-to-Child-Entrapment-Hazard-Risk-of-Serious-Injury-or-Death-to-Young-Children-One-Death-Reported. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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