Hisense USA Recalls Bottom Freezer, French Door Refrigerators Due to Impact Injury Hazard; Sold Exclusively at Lowe's

Active Recall Announced June 9, 2022 CPSC #22151

Quick answer

Hisense USA Recalls Bottom Freezer, French Door Refrigerators Due to Impact Injury Hazard; Sold Exclusively at Lowe's is CPSC recall #22151, announced on June 9, 2022. The CPSC cites the following hazard: This recall involves Hisense USA's 26.6 cubic foot capacity stainless steel French door refrigerators with ice maker with model number HRF266N6CSE and with serial numbers C2020050100001 through C2020123109000. The brand name, model, and serial number for each unit are printed on a label located on the left side of the interior of the refrigerator, above the water dispenser. With the serial number, consumers can check to determine whether their refrigerator is included in this recall by clicking http://hisenseservice.com/recall. The refrigerators are 36 inches wide and 74 inches high. The remedy is consumers should immediately stop using the refrigerator if the recalled refrigerator's doors fail to open or close normally until they are repaired. consumers should contact hisense usa to determine if their unit is part of the recall and to schedule a free in-home service appointment to have the refrigerator door hinges replaced.. Affected brand: Hisense USA.

Hazard

This recall involves Hisense USA's 26.6 cubic foot capacity stainless steel French door refrigerators with ice maker with model number HRF266N6CSE and with serial numbers C2020050100001 through C2020123109000. The brand name, model, and serial number for each unit are printed on a label located on the left side of the interior of the refrigerator, above the water dispenser. With the serial number, consumers can check to determine whether their refrigerator is included in this recall by clicking http://hisenseservice.com/recall. The refrigerators are 36 inches wide and 74 inches high.

Affected products

Hisense French Door Refrigerators with Ice Maker

Recalled brands

Hisense USA

Remedy

Consumers should immediately stop using the refrigerator if the recalled refrigerator's doors fail to open or close normally until they are repaired. Consumers should contact Hisense USA to determine if their unit is part of the recall and to schedule a free in-home service appointment to have the refrigerator door hinges replaced.

Recall date

June 9, 2022

Categories

Hisense French Door Refrigerators with Ice Maker

Frequently asked questions

What is CPSC recall #22151?

CPSC recall #22151 covers Hisense USA Recalls Bottom Freezer, French Door Refrigerators Due to Impact Injury Hazard; Sold Exclusively at Lowe's, announced by the U.S. Consumer Product Safety Commission on June 9, 2022. The CPSC cites the following hazard: This recall involves Hisense USA's 26.6 cubic foot capacity stainless steel French door refrigerators with ice maker with model number HRF266N6CSE and with serial numbers C2020050100001 through C2020123109000. The brand name, model, and serial number for each unit are printed on a label located on the left side of the interior of the refrigerator, above the water dispenser. With the serial number, consumers can check to determine whether their refrigerator is included in this recall by clicking http://hisenseservice.com/recall. The refrigerators are 36 inches wide and 74 inches high.

What is the remedy for recall #22151?

The CPSC remedy for recall #22151 is consumers should immediately stop using the refrigerator if the recalled refrigerator's doors fail to open or close normally until they are repaired. consumers should contact hisense usa to determine if their unit is part of the recall and to schedule a free in-home service appointment to have the refrigerator door hinges replaced.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Hisense USA Recalls Bottom Freezer, French Door Refrigerators Due to Impact Injury Hazard; Sold Exclusively at Lowe's on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2022/Hisense-USA-Recalls-Bottom-Freezer-French-Door-Refrigerators-Due-to-Impact-Injury-Hazard-Sold-Exclusively-at-Lowes. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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