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Fitbit Recalls Ionic Smartwatches Due to Burn Hazard; One Million Sold in the U.S. is CPSC recall #22089, announced on March 2, 2022. The CPSC cites the following hazard: This recall only involves the Fitbit Ionic Smartwatch. It was sold with a polyurethane band and has a 1.4-inch color LCD screen. The watches were sold in slate blue/burnt orange, charcoal/smoke gray, blue gray/silver gray, and a special edition co-branded with Adidas in ink blue/silver gray. The smartwatch tracks activity, heart rate, and sleep. Only the following models and colors are included in this recall. For the Ionic device, the model number (FB503) is on the back of the device near where the band attaches. Fitbit is printed on the front of the Ionic Smartwatch. Model Color Ionic FB503CPBU Slate Blue/Burnt Orange Ionic FB503GYBK Charcoal/Smoke Gray Ionic FB503WTGY Blue Gray/Silver Gray Ionic FB503WTNV Adidas edition, Ink Blue & Ice Gray/Silver Gray The remedy is consumers should immediately stop using the recalled ionic smartwatches and contact fitbit to receive pre-paid packaging to return the device. upon receipt of the device, consumers will be issued a refund of $299. fitbit will also provide participating consumers with a discount code for 40% off select fitbit devices.. Affected brand: Fitbit LLC (f/k/a Fitbit, Inc.).
This recall only involves the Fitbit Ionic Smartwatch. It was sold with a polyurethane band and has a 1.4-inch color LCD screen. The watches were sold in slate blue/burnt orange, charcoal/smoke gray, blue gray/silver gray, and a special edition co-branded with Adidas in ink blue/silver gray. The smartwatch tracks activity, heart rate, and sleep. Only the following models and colors are included in this recall. For the Ionic device, the model number (FB503) is on the back of the device near where the band attaches. Fitbit is printed on the front of the Ionic Smartwatch. Model Color Ionic FB503CPBU Slate Blue/Burnt Orange Ionic FB503GYBK Charcoal/Smoke Gray Ionic FB503WTGY Blue Gray/Silver Gray Ionic FB503WTNV Adidas edition, Ink Blue & Ice Gray/Silver Gray
Affected products
Fitbit Ionic smartwatches
Recalled brands
Fitbit LLC (f/k/a Fitbit, Inc.)
Remedy
Consumers should immediately stop using the recalled Ionic smartwatches and contact Fitbit to receive pre-paid packaging to return the device. Upon receipt of the device, consumers will be issued a refund of $299. Fitbit will also provide participating consumers with a discount code for 40% off select Fitbit devices.
Recall date
March 2, 2022
CPSC recall #22089 covers Fitbit Recalls Ionic Smartwatches Due to Burn Hazard; One Million Sold in the U.S., announced by the U.S. Consumer Product Safety Commission on March 2, 2022. The CPSC cites the following hazard: This recall only involves the Fitbit Ionic Smartwatch. It was sold with a polyurethane band and has a 1.4-inch color LCD screen. The watches were sold in slate blue/burnt orange, charcoal/smoke gray, blue gray/silver gray, and a special edition co-branded with Adidas in ink blue/silver gray. The smartwatch tracks activity, heart rate, and sleep. Only the following models and colors are included in this recall. For the Ionic device, the model number (FB503) is on the back of the device near where the band attaches. Fitbit is printed on the front of the Ionic Smartwatch. Model Color Ionic FB503CPBU Slate Blue/Burnt Orange Ionic FB503GYBK Charcoal/Smoke Gray Ionic FB503WTGY Blue Gray/Silver Gray Ionic FB503WTNV Adidas edition, Ink Blue & Ice Gray/Silver Gray
The CPSC remedy for recall #22089 is consumers should immediately stop using the recalled ionic smartwatches and contact fitbit to receive pre-paid packaging to return the device. upon receipt of the device, consumers will be issued a refund of $299. fitbit will also provide participating consumers with a discount code for 40% off select fitbit devices.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Fitbit Recalls Ionic Smartwatches Due to Burn Hazard; One Million Sold in the U.S. on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2022/Fitbit-Recalls-Ionic-Smartwatches-Due-to-Burn-Hazard-One-Million-Sold-in-the-U-S. RecallDocket links to it from this page.
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