Pacific Cycle Recalls Schwinn Electric Scooters Due to Fall and Injury Hazards

Active Recall Announced December 15, 2021 CPSC #22030

Quick answer

Pacific Cycle Recalls Schwinn Electric Scooters Due to Fall and Injury Hazards is CPSC recall #22030, announced on December 15, 2021. The CPSC cites the following hazard: This recall involves all models of the Schwinn Tone Electric Scooter. That includes the Tone 1, Tone 2 and Tone 3 models. The scooters come in black or white and have a "T" handlebar and an approximately two-foot-long board. The e-scooter's serial number is located on the bottom of the board. The remedy is consumers should immediately stop using the recalled e-scooters and contact pacific cycle for a free repair kit. consumers will need to provide the serial number of their scooter and a mailing address. the repair kit can be installed by the consumer and includes all required tools and instructions, which are also available in video format. pacific cycle estimates it will take consumers between five and ten minutes to install. alternatively, consumers can ship the e-scooter back to pacific cycle for repair, at no cost to the consumer.. Affected brands: Mast Work Handicraft Co. Ltd., Pacific Cycle Inc., Cycling Sports Group, Inc..

Hazard

This recall involves all models of the Schwinn Tone Electric Scooter. That includes the Tone 1, Tone 2 and Tone 3 models. The scooters come in black or white and have a "T" handlebar and an approximately two-foot-long board. The e-scooter's serial number is located on the bottom of the board.

Affected products

Schwinn Tone Electric Scooters (e-scooters)

Recalled brands

Mast Work Handicraft Co. Ltd., Pacific Cycle Inc., Cycling Sports Group, Inc.

Remedy

Consumers should immediately stop using the recalled e-scooters and contact Pacific Cycle for a free repair kit. Consumers will need to provide the serial number of their scooter and a mailing address. The repair kit can be installed by the consumer and includes all required tools and instructions, which are also available in video format. Pacific Cycle estimates it will take consumers between five and ten minutes to install. Alternatively, consumers can ship the e-scooter back to Pacific Cycle for repair, at no cost to the consumer.

Recall date

December 15, 2021

Categories

Schwinn Tone Electric Scooters (e-scooters)

Frequently asked questions

What is CPSC recall #22030?

CPSC recall #22030 covers Pacific Cycle Recalls Schwinn Electric Scooters Due to Fall and Injury Hazards, announced by the U.S. Consumer Product Safety Commission on December 15, 2021. The CPSC cites the following hazard: This recall involves all models of the Schwinn Tone Electric Scooter. That includes the Tone 1, Tone 2 and Tone 3 models. The scooters come in black or white and have a "T" handlebar and an approximately two-foot-long board. The e-scooter's serial number is located on the bottom of the board.

What is the remedy for recall #22030?

The CPSC remedy for recall #22030 is consumers should immediately stop using the recalled e-scooters and contact pacific cycle for a free repair kit. consumers will need to provide the serial number of their scooter and a mailing address. the repair kit can be installed by the consumer and includes all required tools and instructions, which are also available in video format. pacific cycle estimates it will take consumers between five and ten minutes to install. alternatively, consumers can ship the e-scooter back to pacific cycle for repair, at no cost to the consumer.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Pacific Cycle Recalls Schwinn Electric Scooters Due to Fall and Injury Hazards on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2022/Pacific-Cycle-Recalls-Schwinn-Electric-Scooters-Due-to-Fall-and-Injury-Hazards. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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