Quick answer
Step2® Recalls StepUp Sidekick Learning Towers™ Due to Fall Hazard (Recall Alert) is CPSC recall #21778, announced on September 2, 2021. The CPSC cites the following hazard: This recall involves Step2's StepUp Sidekick Learning Tower for children. The tower can be used as a helper stool and as a chair. It has a white plastic exterior with a gray tray with two cup holders, seat and a step. Manufacture codes included in this recall are 10-2020, 3-2021, and 5-2021 which can be found on the removable seat/step. Model number "4134" is molded into the bottom of the tower. The remedy is consumers should immediately stop using the recalled stepup sidekick learning tower and contact step2 for a full refund or a credit on step2.com of equivalent value or an amazon gift card, if purchased via amazon.com.. Affected brand: The Step2 Company LLC.
This recall involves Step2's StepUp Sidekick Learning Tower for children. The tower can be used as a helper stool and as a chair. It has a white plastic exterior with a gray tray with two cup holders, seat and a step. Manufacture codes included in this recall are 10-2020, 3-2021, and 5-2021 which can be found on the removable seat/step. Model number "4134" is molded into the bottom of the tower.
Affected products
StepUp Sidekick Learning Towers
Recalled brands
The Step2 Company LLC
Remedy
Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and contact Step2 for a full refund or a credit on Step2.com of equivalent value or an Amazon gift card, if purchased via Amazon.com.
Recall date
September 2, 2021
CPSC recall #21778 covers Step2® Recalls StepUp Sidekick Learning Towers™ Due to Fall Hazard (Recall Alert), announced by the U.S. Consumer Product Safety Commission on September 2, 2021. The CPSC cites the following hazard: This recall involves Step2's StepUp Sidekick Learning Tower for children. The tower can be used as a helper stool and as a chair. It has a white plastic exterior with a gray tray with two cup holders, seat and a step. Manufacture codes included in this recall are 10-2020, 3-2021, and 5-2021 which can be found on the removable seat/step. Model number "4134" is molded into the bottom of the tower.
The CPSC remedy for recall #21778 is consumers should immediately stop using the recalled stepup sidekick learning tower and contact step2 for a full refund or a credit on step2.com of equivalent value or an amazon gift card, if purchased via amazon.com.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Step2® Recalls StepUp Sidekick Learning Towers™ Due to Fall Hazard (Recall Alert) on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2021/Step2-Recalls-StepUp-Sidekick-Learning-Towers-Due-to-Fall-Hazard-Recall-Alert. RecallDocket links to it from this page.
Sell on Shopify? Stay ahead of every CPSC recall.
RecallDocket automatically checks your catalog against new CPSC recalls and alerts you the moment one of your products is affected.
Install RecallDocket — free