Real Flame Recalls Arroyo and Hideaway Wood Burning Fire Pits Due to Fire Hazard; Sold Exclusively at Crate and Barrel (Recall Alert)

Active Recall Announced July 15, 2021 CPSC #21763

Quick answer

Real Flame Recalls Arroyo and Hideaway Wood Burning Fire Pits Due to Fire Hazard; Sold Exclusively at Crate and Barrel (Recall Alert) is CPSC recall #21763, announced on July 15, 2021. The CPSC cites the following hazard: This recall includes Arroyo and Hideaway Wood Burning Fire Pits sold at Crate and Barrel. The Arroyo is a black color chimenea-style fireplace measuring about 5 feet high and 1½ feet wide, and has UPC 752370060107. The Hideaway is a black color round wood burning fireplace measuring about 1½ feet high and 3 feet wide, and has UPC 752370064501. The remedy is consumers should immediately stop using the recalled arroyo or hideaway wood burning fire pits and contact real flame to arrange for removal of the fire pit in exchange for a full refund. real flame is contacting all known purchasers directly.. Affected brand: Real Flame Co. Inc..

Hazard

This recall includes Arroyo and Hideaway Wood Burning Fire Pits sold at Crate and Barrel. The Arroyo is a black color chimenea-style fireplace measuring about 5 feet high and 1½ feet wide, and has UPC 752370060107. The Hideaway is a black color round wood burning fireplace measuring about 1½ feet high and 3 feet wide, and has UPC 752370064501.

Affected products

Arroyo and Hideaway Wood Burning Fire Pits

Recalled brands

Real Flame Co. Inc.

Remedy

Consumers should immediately stop using the recalled Arroyo or Hideaway Wood Burning Fire Pits and contact Real Flame to arrange for removal of the fire pit in exchange for a full refund. Real Flame is contacting all known purchasers directly.

Recall date

July 15, 2021

Categories

Arroyo and Hideaway Wood Burning Fire Pits

Frequently asked questions

What is CPSC recall #21763?

CPSC recall #21763 covers Real Flame Recalls Arroyo and Hideaway Wood Burning Fire Pits Due to Fire Hazard; Sold Exclusively at Crate and Barrel (Recall Alert), announced by the U.S. Consumer Product Safety Commission on July 15, 2021. The CPSC cites the following hazard: This recall includes Arroyo and Hideaway Wood Burning Fire Pits sold at Crate and Barrel. The Arroyo is a black color chimenea-style fireplace measuring about 5 feet high and 1½ feet wide, and has UPC 752370060107. The Hideaway is a black color round wood burning fireplace measuring about 1½ feet high and 3 feet wide, and has UPC 752370064501.

What is the remedy for recall #21763?

The CPSC remedy for recall #21763 is consumers should immediately stop using the recalled arroyo or hideaway wood burning fire pits and contact real flame to arrange for removal of the fire pit in exchange for a full refund. real flame is contacting all known purchasers directly.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Real Flame Recalls Arroyo and Hideaway Wood Burning Fire Pits Due to Fire Hazard; Sold Exclusively at Crate and Barrel (Recall Alert) on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2021/Real-Flame-Recalls-Arroyo-and-Hideaway-Wood-Burning-Fire-Pits-Due-to-Fire-Hazard-Sold-Exclusively-at-Crate-and-Barrel-Recall-Alert. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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