Anticimex Recalls SMART Connect Mini Devices Due to Fire and Injury Hazards (Recall Alert)

Active Recall Announced December 31, 2020 CPSC #21716

Quick answer

Anticimex Recalls SMART Connect Mini Devices Due to Fire and Injury Hazards (Recall Alert) is CPSC recall #21716, announced on December 31, 2020. The CPSC cites the following hazard: This recall involves the SMART Connect Mini Devices, which serve as a communication hub connecting a system of digital pest control units. The device is a white, plastic-covered unit mounted to the wall and was connected to a power source and wireless network by licensed pest control technicians. The model number 300 110 Rev. C is located on the back of the device. The remedy is consumers should immediately stop using the recalled devices and should not unplug their installed devices until they are contacted by anticimex to schedule a removal appointment and provide further instructions. the replacement and installation of the new device will be free of charge. anticimex is directly contacting all known purchasers.. Affected brand: Anticimex Inc..

Hazard

This recall involves the SMART Connect Mini Devices, which serve as a communication hub connecting a system of digital pest control units. The device is a white, plastic-covered unit mounted to the wall and was connected to a power source and wireless network by licensed pest control technicians. The model number 300 110 Rev. C is located on the back of the device.

Affected products

SMART Connect Mini Devices

Recalled brands

Anticimex Inc.

Remedy

Consumers should immediately stop using the recalled devices and should not unplug their installed devices until they are contacted by Anticimex to schedule a removal appointment and provide further instructions. The replacement and installation of the new device will be free of charge. Anticimex is directly contacting all known purchasers.

Recall date

December 31, 2020

Categories

SMART Connect Mini Devices

Frequently asked questions

What is CPSC recall #21716?

CPSC recall #21716 covers Anticimex Recalls SMART Connect Mini Devices Due to Fire and Injury Hazards (Recall Alert), announced by the U.S. Consumer Product Safety Commission on December 31, 2020. The CPSC cites the following hazard: This recall involves the SMART Connect Mini Devices, which serve as a communication hub connecting a system of digital pest control units. The device is a white, plastic-covered unit mounted to the wall and was connected to a power source and wireless network by licensed pest control technicians. The model number 300 110 Rev. C is located on the back of the device.

What is the remedy for recall #21716?

The CPSC remedy for recall #21716 is consumers should immediately stop using the recalled devices and should not unplug their installed devices until they are contacted by anticimex to schedule a removal appointment and provide further instructions. the replacement and installation of the new device will be free of charge. anticimex is directly contacting all known purchasers.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Anticimex Recalls SMART Connect Mini Devices Due to Fire and Injury Hazards (Recall Alert) on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2021/Anticimex-Recalls-SMART-Connect-Mini-Devices-Due-to-Fire-and-Injury-Hazards-Recall-Alert. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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